Jennifer Fricia
Templeton,CA
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Organized and dependable who is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Wanting to grow with a successful company and help achieve company goals.
Overview
13
13
years of professional experience
Work History
Administrative Coordinator
Lindsey Harn
02.2024 - Current
- Wrote compelling property descriptions to enhance market appeal and attract potential buyers.
- Prepared comprehensive listing and residential purchase agreements, ensuring accuracy and compliance.
- Supported and tracked deadlines, meticulously maintaining and updating documentation while effectively communicating ongoing progress
- Managed appointment scheduling and itinerary coordination for clients and vendors, ensuring smooth and efficient operations.
- Oversaw the organization's Sentrilock system, creating and maintaining property listings for seamless access and security.
- Downloaded high-quality property photos to Dropbox, optimizing visual representation for online marketing.
- Conducted open houses and Broker Caravans, showcasing properties to potential buyers and industry professionals.
- Added properties into the Multiple Listing Service (MLS), ensuring accurate and up-to-date information for prospective clients.
- Coordinated social media efforts, requesting posts to Instagram and e-blasts to
Community Sales Manager
Williams Homes Inc
09.2022 - 01.2024
- Led and managed a high-performing team on the sales floor, fostering a collaborative environment and ensuring effective communication with team members.
- Built strong rapport and maintained close communication with key stakeholders to include escrow, lenders, appraisers, builders, superintendents, realtors, managers, and multiple buyers throughout the entire home purchase process from initiation to closing.
- Maintained constant communication with homebuyers, providing updates on the progress of their homes and the escrow process, ensuring transparency and customer satisfaction.
- Prepared purchase agreements, disclosures, and addendums with precision and accuracy, ensuring compliance with legal and regulatory requirements.
- Conducted weekly reports and meetings to keep the team informed and aligned with organizational goals and objectives.
- Stayed current on new home competition, understanding market trends, and incorporating relevant insights into sales strategies.
- Managed the opening and closing procedures for model homes, ensuring a seamless and welcoming experience for potential buyers.
- Upheld the appearance of model homes, ensuring they were well-maintained and presented in an appealing manner.
- Demonstrated strong verbal and written communication skills, facilitating effective problem-solving and positive interactions with customers and team members.
- Provided exceptional customer service with a positive attitude, emphasizing attention to detail and organizational skills.
Buyers Specialist
Remax Del Oro-Hal Sweasey Team
10.2020 - 09.2021
- Assisted clients in identifying suitable properties within their budget, conducting thorough market research and analysis.
- Coordinated and scheduled property showings, aligning with clients' preferences and availability.
- Followed up on incoming leads generated through various marketing platforms, responding promptly and effectively to potential opportunities.
- Prepared competitive and well-crafted offers, leveraging market insights to ensure clients' best interests were represented.
- Maintained a stellar 5-star review record, reflecting dedication to customer satisfaction and excellence in service delivery.
- Ensured clients were prequalified with lenders, streamlining the home-buying process and providing a seamless experience.
- Upheld fiduciary duties with the utmost care, prioritizing clients' interests and maintaining the highest ethical standards.
- Built strong and lasting relationships with clients, fostering trust and loyalty through effective communication and personalized service.
- Demonstrated excellent communication skills, facilitating clear and transparent interactions with clients, colleagues, and relevant stakeholders.
Onsite Sales Manager
Robbins Reed Inc
08.2011 - 10.2020
- Spearheaded the success of home sales, overseeing the entire sales process from initiation to closing with a focus on achieving targets and client satisfaction.
- Conducted training and supervision of team members, fostering a culture of excellence, continuous improvement, and adherence to best practices.
- Maintained meticulous and accurate records for all escrows, ensuring compliance with regulatory requirements and promoting transparency.
- Facilitated appointments to guide buyers in selecting suitable home options, offering expert insights and personalized assistance.
- Prepared precise and comprehensive purchase agreements, addendums, and disclosures, ensuring legal and contractual accuracy.
- Nurtured professional relationships with key stakeholders including lenders, appraisers, realtors, escrow officers, construction teams, investors, and management.
- Conducted weekly meetings and generated reports to keep the team and management informed about progress, challenges, and strategies.
- Served as the escrow coordinator, actively following up with escrow and lenders to monitor the progress of transactions and ensure a smooth and efficient closing process.
- Prioritized effective communication and collaboration with all parties involved in real estate transactions, promoting a seamless and positive experience for clients.
Education
No Degree - Real Estate License
Allied Real Estate School
Online07.2004
No Degree - Dental Assisting
Allan Hancock College
Santa Maria, CA06.2004
No Degree - Dental Hygiene
Taft College
Taft, CA06.1998
High School Diploma -
Arroyo Grande High School
Arroyo Grande, CA06.1990
Skills
- Outstanding Communication Skills
- Setting clear expectations
- Building strong Relationships
- Strong work ethic
- Meticulous attention to detail
- Self Motivated
- Resourceful approach to problem solving
- Ensuring Client Satisfaction
- Exceptional Organized
Timeline
Administrative Coordinator
Lindsey Harn
02.2024 - Current
Community Sales Manager
Williams Homes Inc
09.2022 - 01.2024
Buyers Specialist
Remax Del Oro-Hal Sweasey Team
10.2020 - 09.2021
Onsite Sales Manager
Robbins Reed Inc
08.2011 - 10.2020
No Degree - Real Estate License
Allied Real Estate School
No Degree - Dental Assisting
Allan Hancock College
No Degree - Dental Hygiene
Taft College
High School Diploma -
Arroyo Grande High School
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