Jennifer Fry
Huntington Beach,CA
Summary
Accomplished Training/Development Specialist at Stater Bros. Markets with a proven track record in enhancing employee skills through dynamic training delivery and effective learning management systems. Demonstrated leadership in creating engaging training materials and mentoring trainers, resulting in significant improvements in organizational productivity and employee morale. Core competencies include strong communication, coaching abilities, and a commitment to continuous improvement. Career aspirations focus on developing innovative training strategies that drive workforce excellence.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Training/Development Specialist 3
Stater Bros. Markets
San Bernardino, CA
04.2001 - Current
- Organized meetings, classes, training events, and supported onboarding by hosting orientation sessions.
- Provided guidance and support to trainers ensuring successful delivery of materials.
- Created training/instructional materials; outlines, PowerPoints, and binders.
- Identified areas for improvement within existing processes related to teammate development activities.
- Administered pre-tests, post-tests, quizzes, in order to measure learning outcomes.
- Ensured compliance with applicable laws, certifications, policies and procedures governing employee training activities.
- Trained teammates on new projects; WIC 2016, 2019, Delta Works, EMV Chip, Emerald, ECOMM, and Dayforce.
- Awarded certificates for training accomplishments, boosting motivation/ retention.
- Conducted courses, achieving company objectives, enhancing skills of new employees and those in leadership roles.
- Facilitated engaging and informative training sessions.
- Utilized LMS to build, assign, and grade training courses, track progress, and maintain training records.
- Facilitated team-building exercises, PowerPoints, & role play to enhance workplace collaboration and morale.
- Use strategic emotional I.Q. to train and support diverse learning styles and organizational objectives.
- Liaison between teammates/management, communicating training needs/outcomes.
- Recruited, trained, and scheduled coaches for CSR OJT.
Education
Associate of Arts - Business Administration
Cerritos College
Norwalk, CA05-2025
Associate of Arts - Human Resources
Cerritos College
Norwalk, CA05-2025
Skills
- Dynamic Training Delivery
- Learning management systems
- Strong verbal and written communication
- Clear and engaging presentations
- Adapted Training Methods
- Coaching and mentoring
- Leadership Skills Training
- Course material creation and updates
- New Employee Orientation
- Employee Relations Skills
Certification
- Certificate of Achievement- Business Essentials
- Certificate of Achievement- Business Administration
- Economic Development & Corporate Training Document of Completion- Excel for Business
Timeline
Training/Development Specialist 3
Stater Bros. Markets
04.2001 - Current
- Certificate of Achievement- Business Essentials
- Certificate of Achievement- Business Administration
- Economic Development & Corporate Training Document of Completion- Excel for Business
Associate of Arts - Business Administration
Cerritos College
Associate of Arts - Human Resources
Cerritos College
Similar Profiles
Preston EasterlingPreston Easterling
Retail Security Officer at Stater Bros. MarketsRetail Security Officer at Stater Bros. Markets
Lori DubeLori Dube
Marketing Project Coordinator III at Stater Bros. MarketsMarketing Project Coordinator III at Stater Bros. Markets
Mason OliverMason Oliver
Courtesy Clerk at Stater Bros MarketsCourtesy Clerk at Stater Bros Markets