Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Fudge

Oak Forest

Summary

Dedicated professional with a proven track record of enhancing customer satisfaction at Jewel/Osco, adept in cleanliness and sanitation, and excelling in fast-paced environments. Leveraged strong multitasking and customer service skills to significantly improve dining experiences, demonstrating a commitment to excellence and a team player attitude.

Overview

5
5
years of professional experience

Work History

Caregiver

Adam Mendez
02.2024 - 02.2025
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.

Deli Clerk

Jewel Osco
08.2023 - 04.2024
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Monitored inventory levels to order new supplies and maintain consistent stock.
  • Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.

Bartender

Eagles Bowling Lanes
08.2022 - 07.2023
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.

Lead Busser

Chef Klaus' Bier Stube
06.2020 - 07.2022
  • Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
  • Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
  • Provided support during high-volume events like banquets and weddings, contributing to successful execution and memorable experiences for all attendees.
  • Provided exceptional assistance to guests with special needs or requests, ensuring a comfortable dining experience for all patrons.
  • Supported the waitstaff in taking orders from customers as needed, demonstrating flexibility in job responsibilities.
  • Upheld cleanliness standards consistently through regular wipe-downs of tabletops, chairs, booths while also monitoring general tidiness around the floor area.
  • Contributed to positive guest experiences through friendly interactions while serving water refills or assisting with inquiries about menu items.

Education

High School Diploma -

Dwight D Eisenhower
Blue Island, IL

Skills

  • Respectful and compassionate
  • Customer service
  • Strong multitasking
  • Fast-paced environment
  • Time management
  • Cleanliness and sanitation
  • Team player attitude
  • Attention to detail
  • Payment processing
  • Cash handling proficiency

Timeline

Caregiver

Adam Mendez
02.2024 - 02.2025

Deli Clerk

Jewel Osco
08.2023 - 04.2024

Bartender

Eagles Bowling Lanes
08.2022 - 07.2023

Lead Busser

Chef Klaus' Bier Stube
06.2020 - 07.2022

High School Diploma -

Dwight D Eisenhower

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Jennifer Fudge