Jennifer Fuentes
Dundalk,MD
Summary
Efficient Inbound Warehouse Associate skilled in maintaining high productivity levels and completing tasks with speed and accuracy. Possess specialized skills in inventory management, quality control procedures, and logistics coordination. Excel in time management, teamwork, and problem-solving to enhance warehouse operations and contribute to achieving company goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Inbound Warehouse Associate
Amazon
Edgemere, MD
05.2022 - Current
- Utilized hand-held scanners to accurately record product information.
- Unloaded trucks and containers manually or using material handling equipment.
- Identified and analyzed complex problems to develop effective solutions.
- Collaborated with other departments to identify root causes of systemic problems.
- Responded promptly to inquiries regarding product or service issues, providing timely updates as needed.
- Developed strategies for problem solving and conflict resolution among team members.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Providing 'customer-obsessed' support, administrative and technical support, as well as PA, Leadership team, and especially new associate support.
- Providing 'customer-obsessed' support, administrative and technical support, as well as PA, Leadership team, and especially new associate support.
- Former Learning Ambassador for onboarding associates and continuous training with current AAs, coaching, retraining, and cross-training in other departments. Coordinates with learning leadership throughout the entire associate onboarding recruitment process.
Cashier Team Lead
Laundromat inc
Baltimore, MD
11.2016 - 11.2021
- Performed daily opening and closing procedures for the register area.
- Recognized potential theft or fraud attempts by monitoring suspicious behavior.
- Developed strong working relationships with team members to foster collaboration.
- Greeted customers and provided friendly customer service.
- Responded promptly to inquiries regarding product or service issues, providing timely updates as needed.
- Made decisions and resolved issues using critical thinking and analytical skills.
Production Line Worker
Freshworks
Baltimore, MD
10.2017 - 11.2019
- Assembled components to produce finished products.
- Inspected parts for defects or discrepancies.
- Operated machinery according to safety regulations.
- Monitored production output and adjusted accordingly.
- Performed quality control checks on assembled items.
- Cleaned work areas regularly to ensure a safe working environment.
- Assisted with troubleshooting issues that arose during the production process.
Education
High School Diploma -
Union Y Esfuerzo
San Pedro Sula, Honduras11-2015
Skills
- Storage Organization
- Warehouse Safety
- Barcode scanning
- Heavy Lifting
- Package sorting
- Shipment Receiving
- Inspection and Quality Control
- Teamwork and Cooperation
- Warehousing Operations
Languages
Spanish
Professional
Certification
- cosmetologt
Timeline
Inbound Warehouse Associate
Amazon
05.2022 - Current
Production Line Worker
Freshworks
10.2017 - 11.2019
Cashier Team Lead
Laundromat inc
11.2016 - 11.2021
High School Diploma -
Union Y Esfuerzo