Jennifer Gallegos
Healthcare Administration
Thornton,CO
Summary
Highly skilled and enthusiastic Healthcare Administration professional with more than nine years of experience with an unionized work force in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient frontline care staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
4
4
years of post-secondary education
15
15
years of professional experience
Work History
Care Transition Manager
Brookdale Senior Living
Denver, CO
09.2019 - Current
- Implemented successful home health care program delivery through professionalism, quality of care, wellness coaching and patient satisfaction.
- Organized and facilitated two department head meetings weekly, discussing current home health census, admissions and discharges and residents' individual needs.
- Spearheaded and implemented new projects to expand scope of engagement in independent- and assisted-living communities.
- Boosted admission numbers with proactive collaboration and diligent relationship-building with executive directors, sales managers and other members of the leadership team.
- Produced monthly financial reports like census reports, absorption rate and trend reports, and cash flow statements for presentation to local and national leadership.
Licensed Practical Nurse
Kaiser Permanente
Brighton, CO
11.2010 - 07.2019
- Developed team and leadership skills as member of Patient Safety Committee 2016-2019 and Advanced Life Care Planning Facilitator 2017 - 2019.
- Educated clients, patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Monitored and tracked patient vitals, lab results and messages in EPIC to keep team informed of changing conditions or patient needs.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Led and mentored licensed nurses and nursing students to develop professional expertise.
Office Manager
Dahn Corporation
Thornton, CO
08.2005 - 12.2010
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Coordinated special projects and managed schedules.
- Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
Education
Bachelor of Science - Healthcare Administration
Regis University
Denver, CO 12.2015 - 05.2019
Nursing Diploma - Nursing
Emily Griffith Technical College
Denver, CO 08.2009 - 07.2010
Skills
Leadership
Affiliations
Colorado Medical Group Management Association 2019 – Present
Timeline
Care Transition Manager
Brookdale Senior Living
09.2019 - Current
Bachelor of Science - Healthcare Administration
Regis University
12.2015 - 05.2019
Licensed Practical Nurse
Kaiser Permanente
11.2010 - 07.2019
Nursing Diploma - Nursing
Emily Griffith Technical College
08.2009 - 07.2010
Office Manager
Dahn Corporation
08.2005 - 12.2010
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