Jennifer Gallet
Business Manager
Lafayette,LA
Summary
Highly motivated, experienced, and creative Small Business Owner passionate about entrepreneurship and building successful, sustainable businesses. Demonstrated experience leading teams, launching new products and achieving growth objectives. Adept at identifying and capitalizing on opportunities, creating strategic partnerships and driving sustainable growth.
Overview
11
11
years of professional experience
Work History
Small Business Owner
Gallet Woodworks & Crafts
07.2020 - Current
- Launched our handmade products by conducting market research, identifying opportunities, and developing targeted promotional campaigns.
- Achieved consistent growth with careful planning and execution of business development initiatives.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
- Evaluated competitors' offerings to identify gaps in the market for unique selling propositions that attracted new clients.
- Promoted business via social media to generate leads and maximize brand identity.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
Assistant General Manager of Operations
Drury Inn & Suites
09.2017 - 11.2019
- Initiated cost-saving initiatives that resulted in significant expense reductions without compromising service or product quality.
- Streamlined operations by implementing efficient processes and procedures, leading to increased productivity.
- Collaborated with other department leaders to align organizational strategies for maximum impact on business growth.
- Conducted regular performance reviews, setting achievable targets for employees' professional development while ensuring accountability towards individual goals.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Evaluated market trends to adjust pricing strategies accordingly, maintaining competitiveness while maximizing revenue potential.
- Managed budgets and financial reporting, ensuring fiscal responsibility and profitability.
Assistant General Manager
Hilton Garden Inn Hotel
09.2013 - 09.2017
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
- Collaborated with other department managers on cross-functional projects, fostering a cooperative atmosphere that drove overall organizational success.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Improved employee morale through recognition programs that acknowledged individual achievements and team successes.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Managed team schedule with eye for coverage needs and individual strengths.
Education
BBA - Business Management
University of Louisiana At Lafayette
Lafayette, LA 05.2001 -
Skills
- Staffing
- Payroll Administration
- Customer Service Management
- Employee Development
- Employee Performance Management
- Operations Management
Accomplishments
- Supervised team of 13 staff members.
- Collaborated with my business partner in the development of our business, Gallet Woodwork & Crafts.
Local Art Community Member & Advocate
I participate in local arts and makers events as a small business owner to support and promote local artists and small businesses.
Timeline
Small Business Owner
Gallet Woodworks & Crafts
07.2020 - Current
Assistant General Manager of Operations
Drury Inn & Suites
09.2017 - 11.2019
Assistant General Manager
Hilton Garden Inn Hotel
09.2013 - 09.2017
BBA - Business Management
University of Louisiana At Lafayette
05.2001 -
Similar Profiles
Kaylen YerinoKaylen Yerino
<ul> <li>Delivered instruction to accommodate different academic levels and learning styles.</li> <li>Collaborated with regular education teachers to ensure student success in the general education setting.</li> <li>Developed and implemented Individual Education Plans for students with special needs.</li> <li>Conducted assessments of student's academic levels and monitored their progress.</li> </ul> at Ernest Gallet Elementary<ul> <li>Delivered instruction to accommodate different academic levels and learning styles.</li> <li>Collaborated with regular education teachers to ensure student success in the general education setting.</li> <li>Developed and implemented Individual Education Plans for students with special needs.</li> <li>Conducted assessments of student's academic levels and monitored their progress.</li> </ul> at Ernest Gallet Elementary
Ethan EarnshawEthan Earnshaw
Construction Worker at Bearnson WoodworksConstruction Worker at Bearnson Woodworks
Fernando SolorioFernando Solorio
General Contractor at All Around WoodworksGeneral Contractor at All Around Woodworks