Jennifer Gallo
Hampton,VA
Summary
Dedicated and detail-oriented professional with a strong commitment to delivering high-quality work. Known for precision and resourcefulness, I am organized, proactive, punctual, and a team player emphasizing efficient time management, consistent communication and positive consumer relations. My skills include but are not limited to Right-of-way Operations, acquisition, title, mapping, data management and analysis. Furthermore, I have experience as an Acquisition auditor and check processor. Motivated by a desire to learn and contribute, I bring a genuine compassion for consumers, recognizing the importance of understanding their needs. In the field of data management, I'm familiar with the Data Management Body of Knowledge (DMBOK) and skilled in opportunity and customer relationship management. My retail management experience includes; leading productive teams, managed budgets, and contributed to growth initiatives through networking, negotiation and marketing. Lastly, Im committed to continuous improvement and knowledge as I want to succeed in every aspect of my career. I am enthusiastic to apply my qualifications and knowledge, dedicated to growth and will strive for overall success in any role.
Overview
16
16
years of professional experience
Work History
Data/Document Specialist and Acquisition Auditor
Universal Field Services, Inc
, IL (Remote)
10.2022 - 10.2023
- Compiled and input client data with precision, ensuring quick access for leadership.
- Recognized and corrected data entry errors, resulting in reduced duplication and ensuring data accuracy.
- Supported team productivity by exceeding quality goals. Effectively communicated with coworkers on project milestones and deadlines.
- Actively participated in training new employees, furthering project initiatives.
- Managed a large portfolio of client tracts and provided support for multiple project spreads to advance overall project objectives.
- Processing, auditing and approving acquired Acquisition packets including Title update and review, proper acknowledgment of signature pages, EIN-SSN processing, the verification of accurate compensation calculations for multiple project spreads. Acquisition auditor and check processor.
- Database entry for Project- Effectively managed around 50% of database entries, overseeing document review, labeling, and uploads.
- Contributed to permitting in regards to data entry as well as played a role in line verification and mapping.
- Generated reports facilitating effective management of landowner interactions and addressing their specific needs and preferences regarding survey, acquisition, and construction stipulations.
- Actively volunteered for special projects and assumed additional tasks, making meaningful contributions to the overall success of the project initiatives
Document Specialist
Percheron LLC
Springfield , IL (Remote)
12.2021 - 10.2022
- Evaluated and improved documentation accuracy and completeness.
- Managed various documents for specific personnel or project needs.
- Volunteered for special projects and additional tasks, contributing to overall project success.
- Maintained data integrity and stability across systems.
- Generated reports and performed data analysis on key operational metrics.
Homemaker
N/A
11.2013 - 12.2021
- Assumed role over managing household and became a stay at home mother while spouse was deployed and on temporary duty for the military.
- Pursued further education during this time.
- Actively organized school events and volunteered for classroom teachers aid.
Retail Supervisor
PetSmart
Bossier City, LA
11.2007 - 11.2013
- Conducted job interviews and employee performance evaluations.
- Set ambitious sales goals, motivated staff, and prioritized customer service.
- Managed financial functions including inventory, cash, and payroll processes.
- Built strong community relations by working with local vendors.
- Supervised and mentored a 150-member staff, achieving business goals.
- Demonstrated calm and professionalism in challenging situations.
Education
Bachelor of Science -
American Public University System
Charles Town, WVSkills
Soft skills
- Highly motivated
- Sound judgment
- Organization
- Attention to detail
- Communication skills
- Teamwork
- Problem-solving
- Quality Assurance
- Patience
- Empathy
- Positive Attitude
Hard skills
- Computer Software and application knowledge: Microsoft word, Microsoft Office, Excel and PowerPoint Microsoft Teams, Adobe Acrobat, Google Earth etc
- Data analysis
- Creating marketing plans
- Leadership development
- Driving business growth
- Customer service and retention
- Client account management
- Performance improvements
- Policy/program development
- Market research
Accomplishments
- Achieved rapid career advancement, moving from a sales associate to a managerial role in less than 12 months.
- Designed and implemented highly effective policies and procedures, resulting in significant improvements in efficiency and operations across multiple locations.
- Recognized for outstanding performance and valued contributions to the team.
- Maintained consistently high customer satisfaction ratings, reflecting a commitment to exceptional service.
- Consistently surpassed sales goals, demonstrating a strong sales track record.
- Cultivated relationships with new clients, enhancing the customer experience and fostering brand loyalty.
- Independently managed half of the workload as a data analyst in three spreads, shouldering a significant share of the responsibilities and contributing directly to the project's overall success. This required a high degree of self-reliance, meticulous attention to detail, and the ability to handle complex data analysis tasks autonomously.
- Managed a large portfolio of client tracts and provided support in two regions to advance overall project objectives.
Affiliations
- Dean's List
- Honor Roll
- 4.0 GPA
- The National Society Of Leadership and Success
- Alpha Phi Sigma Criminal Justice Honor Society
References
- Sharon Flynn Project Manager
405-423-4410
- Ann Welshans Director of ROW
580-927-6290
Timeline
Data/Document Specialist and Acquisition Auditor
Universal Field Services, Inc
10.2022 - 10.2023
Document Specialist
Percheron LLC
12.2021 - 10.2022
Homemaker
N/A
11.2013 - 12.2021
Retail Supervisor
PetSmart
11.2007 - 11.2013
Bachelor of Science -
American Public University System