Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Gamlin

Summary

Dynamic Medical Professional with a proven track record at HealthPartners West End Clinic, excelling in patient care coordination and HIPAA compliance. Recognized for enhancing patient satisfaction through effective communication and compassionate care. Skilled in electronic medical records management, ensuring accurate documentation and streamlined operations for optimal healthcare delivery.

Overview

14
14
years of professional experience

Work History

Medical Assistant

HealthPartners West End Clinic
01.2020 - 07.2025
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including organizing documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Collaborated with interdisciplinary healthcare teams to provide coordinated care.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.

Export Logistics Supervisor

Micro Motion Technologies
03.2016 - 08.2018
  • Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
  • Optimized storage solutions within the warehouse to maximize space utilization while maintaining organization standards.
  • Trained, scheduled and evaluated 9 employees.
  • Coordinated carrier dispatch to accomplish daily delivery requirements.
  • Collaborated with other supervisors to maintain smooth inter-departmental communication and operations.
  • Evaluated employee performance regularly against established benchmarks for growth opportunities and areas requiring improvement.
  • Enhanced employee performance through targeted training programs and regular feedback sessions.
  • Developed and implemented strategies to improve team productivity and efficiency.

Global Customer Care & Project Support Supervisor

Emerson Process Management
03.2011 - 01.2016
  • Established clear performance expectations for the support team, resulting in improved accountability and measurable results.
  • Analyzed performance metrics to identify areas for improvement and implement targeted strategies.
  • Streamlined support processes for increased efficiency and improved response times.
  • Created a supportive environment where employees felt empowered to make decisions independently while still receiving guidance when needed.
  • Monitored customer service metrics and provided feedback to team members, upholding quality standards.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.

Education

Associate of Applied Science - Medical Assisting

Hennepin Technical College
Minneapolis, MN
12-2020

Skills

  • HIPAA compliance
  • Patient sc
  • Customer service
  • Medical terminology knowledge
  • Patient-focused care
  • Electronic medical records
  • CPR
  • Immunization administration
  • Patient care coordination
  • Complex Problem-solving
  • Inventory and supply management
  • Medical records management

Timeline

Medical Assistant

HealthPartners West End Clinic
01.2020 - 07.2025

Export Logistics Supervisor

Micro Motion Technologies
03.2016 - 08.2018

Global Customer Care & Project Support Supervisor

Emerson Process Management
03.2011 - 01.2016

Associate of Applied Science - Medical Assisting

Hennepin Technical College

Similar Profiles

CREATE PROFILE
Jennifer Gamlin