Jennifer Garay Gonzalez
Fort Collins,CO
Summary
Resilient retail professional with experience in diverse roles within the industry. Known for strong customer service skills, proven ability to resolve conflicts effectively, and adept at maintaining high store standards.
Overview
3
3
years of professional experience
Work History
Server
Glacier Club
Durango, Colorado
07.2023 - 06.2024
- Provide attentive and personalized service to ensure a positive dining experience for guests.
- Effectively communicate menu items, specials, and beverage options to customers, offering recommendations as needed.
- Efficiently handle multiple tables, prioritizing tasks to ensure timely delivery of food and beverages.
- Demonstrate strong teamwork skills by collaborating with kitchen staff and fellow servers to coordinate orders and ensure smooth service.
- Maintain cleanliness and organization in the dining area, including setting and clearing tables, refilling condiments, and restocking supplies as necessary.
- Proficient in wine selection, pairing, and presentation
Lead Student Intern
El Centro de Muchos Colores
Durango, Colorado
08.2021 - 05.2024
- Worked closely with Gyana Gomar to put on events on campus, such as Fiesta on the Mesa, Movie Night, Karaoke Night, and Dia de los Muertos Ofrenda.
- Managed social media accounts, providing updates on upcoming events or activities happening on campus.
- Collaborated effectively with team members to achieve shared goals, fostering an environment of mutual respect, communication, and support to enhance productivity and project success.
- Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during internship experience.
Shift Lead/Assistant Manager
Durango Joes
Durango, Colorado
09.2022 - 07.2023
- Provide friendly and efficient customer service, engaging with patrons to understand their beverage preferences and recommending menu items as appropriate.
- Assisted in the training of new employees.
- Reviewed daily sales reports and monitored financial performance metrics.
- Managed inventory on weekly basis and ordered supplies to keep location well stocked with necessary supplies
Education
Bachelor of Arts - Journalism
Colorado State University
Fort Collins, CO05-2026
Bachelor of Arts - Journalism
Fort Lewis College
Durango, CO08-2021
High School Diploma -
Grandview High School
Aurora, CO05-2021
Skills
- Bilingual
- Communication Skills
- Detail Orientated
- Leadership Skills
- Teamwork
- Strong Work Ethic
References
Cole Richardson, Food and Beverage Director at the Glacier Club, crichardson@theglacierclub.com, 970-210-0721
Jordan Smith, Food and Beverage Manager at the Glacier Club, jsmith@theglacierclub.com, 505-504-9977
Gyana Gomar, Assistant Director of El Centro de Muchos Colores at Fort Lewis College, 970-903-5151
Timeline
Server
Glacier Club
07.2023 - 06.2024
Shift Lead/Assistant Manager
Durango Joes
09.2022 - 07.2023
Lead Student Intern
El Centro de Muchos Colores
08.2021 - 05.2024
Bachelor of Arts - Journalism
Colorado State University
Bachelor of Arts - Journalism
Fort Lewis College
High School Diploma -
Grandview High School
Similar Profiles
Jennifer Garay GonzalezJennifer Garay Gonzalez
Server at Glacier ClubServer at Glacier Club
Dillon RuessDillon Ruess
Lead Foreman at Glacier ClubLead Foreman at Glacier Club
Jennifer Garay-GonzalezJennifer Garay-Gonzalez
Server at Glacier ClubServer at Glacier Club
Madelyn LaushmanMadelyn Laushman
Server, Bartender, Barista at Ace Café (Extension of Ace Gillett’s)Server, Bartender, Barista at Ace Café (Extension of Ace Gillett’s)
Ashlyn MurrayAshlyn Murray
Nanny at Various FamiliesNanny at Various Families