Detail-oriented team player with strong organizational skills. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
14
14
years of professional experience
Work History
Lead Teacher
Fellowship Church
10.2022 - Current
Helped children explore concepts with engaging, learning-focused activities.
Fostered student curiosity and interest through creative hands-on activities.
Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Maintained patience and level-headedness in diverse situations to support student development and personal growth.
Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
Mentored new teachers on best practices for classroom management and instructional techniques, contributing to their professional growth and effectiveness in the classroom.
Lead Teacher
Today's Kids Academy
10.2017 - 08.2018
Assessed children's performance regularly using both formative and summative assessments to inform future lesson planning.
Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Organized rooms in line with current educational thinking to maximize educational opportunities for students.
Created and developed lesson plans to meet students' academic needs.
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Lead Teacher
Primrose Schools
12.2015 - 06.2017
Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Organized rooms in line with current educational thinking to maximize educational opportunities for students.
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Created and developed lesson plans to meet students' academic needs.
Receptionist
Obstetrician Specialist Doctor Office
09.2013 - 05.2014
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Handled cash transactions and maintained sales and payments records accurately.
Corresponded with clients through email, telephone, or postal mail.
Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Scheduled office meetings and client appointments for staff teams.
Senior Caregiver
Hill Villa Senior Living
10.2012 - 04.2013
Served as a liaison between patients, families, and healthcare providers to facilitate seamless care delivery across various settings.
Improved patient health outcomes through diligent monitoring and timely intervention.
Managed multiple priorities simultaneously while remaining focused on delivering exceptional quality care.
Offered companionship and kindness to elderly patients.
Utilized effective communication skills to address any concerns or questions from clients or their family members.
Assisted patients with daily living activities, ensuring their safety and wellbeing.
Medical Office Support Specialist
Texas Medical Institute
09.2011 - 06.2012
Streamlined appointment scheduling process for improved patient experience and reduced wait times.
Enhanced patient satisfaction by providing timely and efficient front desk support.
Managed medical records with utmost confidentiality, ensuring compliance with HIPAA regulations.
Collaborated effectively with physicians to optimize administrative efficiency within the practice.
Facilitated clear communication between patients, healthcare providers, and insurance companies to ensure seamless care coordination.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Office Specialist
CAN Clinic
03.2011 - 04.2011
Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Processed payments from patients promptly and accurately while answering any questions regarding their account balances or insurance coverage.
Contributed to practice growth by providing exceptional customer service that resulted in increased patient retention rates.
Enhanced office organization by maintaining up-to-date medical records, both physical and electronic.
Education
Medical Office Specialist -
Kaplan College
Fort Worth, Texas
04.2011
Skills
Customer and client relations
Data inputting
Office Administration
Multi-line telephone operation
Schedule Management
Business Operations
Meticulous and Organized
Decision Making
Training and Mentoring
Compliance Understanding
Standards Development
Critical Thinking
Educational Leadership
Languages
Spanish
Native or Bilingual
Timeline
Lead Teacher
Fellowship Church
10.2022 - Current
Lead Teacher
Today's Kids Academy
10.2017 - 08.2018
Lead Teacher
Primrose Schools
12.2015 - 06.2017
Receptionist
Obstetrician Specialist Doctor Office
09.2013 - 05.2014
Senior Caregiver
Hill Villa Senior Living
10.2012 - 04.2013
Medical Office Support Specialist
Texas Medical Institute
09.2011 - 06.2012
Medical Office Specialist
CAN Clinic
03.2011 - 04.2011
Medical Office Specialist -
Kaplan College
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