Jennifer Garcia

• Supervised daily operations to ensure smooth patient flow and office efficiency.
• Trained and mentored staff on customer service best practices and office protocols.
• Managed appointment scheduling using dental practice management software effectively.

Duties: Account receivable, outstanding claims, daily billing, and insurance verification. Open and close office

deposits for both locations, Inventory and ordering supplies/equipment and hiring/training.

Checking in and out . Answering phone and scheduling. Presenting treatment plans

• Trained new staff on customer service protocols and sales techniques.
• Monitored inventory levels and assisted with stock replenishment processes.