Jennifer Garcia

• Supported young people through group activities to strengthen social skills and encourage personal growth.
• Supported academic progress by helping youth meet educational goals and maintain a positive learning environment.
• Worked with staff to create individualized plans that addressed specific youth-in-care needs with targeted support and guidance.
• Monitored physical surroundings to help maintain safe conditions.
• Answered incoming calls, recorded messages, and transferred calls to correct personnel.
• Ensured accurate identification to maintain safety protocols.

• Delivered precise product pricing and service information to enhance customer satisfaction.
• Responded to incoming calls, providing detailed information on products and services to assist customers effectively.
• Collaborated with team members to maintain optimal inventory levels, ensuring product availability for customers.

• Helped customers choose products and answered routine questions.

• Kept store areas clean, neat, and organized.

• Supported resolution of customer concerns with calm, professional service.

• Helped shoppers locate specific items, answered questions, and shared product guidance.