Jennifer Garcia-Tolete
737 N Fox Run Pl Chula Vista,CA
Summary
Dynamic and compassionate Registered Nurse with a robust education and clinical background excelling in critical assessments , patient care and telephone triage with experience as MDS coordinator . Willing to learn and improve skills with the job she is applying for .
Overview
2027
2027
years of professional experience
Work History
ICU Nurse
Paradise Valley Hospital
- Monitored and analyzed critical patients' vital signs and lab data, promptly relaying significant changes to the healthcare team for optimal patient care.
- Supervised the administration of IV medications and complex treatments, ensuring alignment with prescribed protocols.
- Guided patients and families through critical care procedures by delivering emotional support and comprehensive educational resources.
- Collaborated with physicians to facilitate the successful execution of advanced medical procedures, prioritizing patient safety and procedural accuracy.
- Achieved successful stabilization of deteriorating patients through timely execution of life-saving interventions. Mitigated complications effectively during emergency response situations.
- Coordinated emotional support initiatives for patients' families, maintaining open lines of communication about treatment plans and updates on progress.
- Updated electronic medical records with patients' treatment details and medical status to ensure precision in healthcare documentation.
- Conducted regular audits of infection control practices to ensure optimal patient safety standards in ICU.
- Delivered comprehensive instructions to patients and families regarding post-discharge care protocols, enhancing recovery processes.
Telephone Triage Registered Nurse
Kaiser Permanente
San Diego, CA
01.2007 - Current
- Evaluated patient conditions by collecting data to assess symptom severity and injury through telephone triage.
- Assisted healthcare teams and medical directors in delivering timely patient care through effective communication of assessment-based recommendations for follow-up and urgent services.
- Recorded patient interactions with precision in electronic health record systems to ensure continuity of care.
- Facilitated calm management of high-stress situations, delivering reassurance to distressed callers while collecting essential information for informed decision-making.
- Guided patients through telephone consultations, adhering to established guidelines and protocols.
- Enhanced triage call handling efficiency by employing effective communication and active listening skills.
- Executed workflow processes by leveraging electronic medical record systems during telephone assessments.
- Facilitated seamless healthcare experiences for patients by coordinating appointment scheduling, referrals, and follow-ups.
- Guided patients on pre- and post-operative instructions, medication administration, and emergency care symptoms.
- Streamlined emergency room visit reduction by efficiently assessing and prioritizing patient needs via phone consultations.
- Guaranteed patient safety through strict adherence to confidentiality protocols in handling sensitive medical information.
- Delivered exceptional customer service to callers, fostering trust and rapport while addressing health concerns.
- Organized patient appointment schedules for non-emergency examinations, ensuring efficient provider consultations.
- Exhibited strong critical thinking skills in evaluating patient symptoms and determining necessity for immediate intervention or further assessment.
- Educated patients and caregivers on course of care and medication side effects using clear, accessible language.
Assistant Director of Nursing
El Cajon Valley Convalescent Center
El Cajon, CA
11.2003 - 01.2004
- Oversaw nursing staff operations to ensure adherence to healthcare regulations and quality standards.
- Spearheaded development and implementation of patient care plans in collaboration with interdisciplinary teams.
- Oversaw patient outcomes and refined care strategies to enhance overall health results.
- Facilitated staff training programs to elevate skills and knowledge in resident care practices.
- Optimized interdepartmental communication to enhance patient care delivery efficiency.
- Executed performance evaluations for nursing staff, delivering constructive feedback to enhance professional development.
- Conducted rounds to observe patient care and engage with staff, residents, and families.
- Guided new nurses in clinical practice and procedures, fostering a supportive learning environment.
- Facilitated development of policies and procedures for safe medication administration, ensuring error reduction within the department.
- Fostered a culture of teamwork by promoting open communication among staff members and enhancing interdepartmental collaboration.
- Facilitated collaboration with physicians on complex cases to enhance communication among healthcare professionals involved in patient care.
- Diagnosed departmental challenges and proposed strategic corrective actions.
- Oversaw and assessed nursing staff performance, delivering constructive feedback and guidance.
RN Supervisor
Country Hills Care Center
El Cajon, CA
12.2001 - 01.2003
- Assessed patients , carry out MD orders , IV treatment and wound vacuum , establish nursing care planse , do new patient admissions and coordinate care with providers and other care providers.
- Oversaw nursing staff to ensure adherence to care standards and protocols.
- Facilitated development of patient care plans to strengthen communication among multidisciplinary teams.
- Established quality assurance protocols to enhance patient satisfaction standards.
- Directed nursing team through critical situations with composure and efficiency.
- Facilitated open communication as a leader, addressing concerns from nursing staff and families regarding patient care and operational challenges.
MDS Coordinator
E Cajon Valley Convalescent Center
El Cajon, California
08.2001 - 01.2003
- Executed thorough assessments of resident care plans to uphold regulatory compliance.
- Facilitated interdisciplinary team meetings to assess patient progress and optimize care strategies.
- Oversaw documentation processes for MDS submissions, ensuring accuracy and compliance with state regulations.
- Facilitated collaboration with healthcare providers to enhance care plans tailored to individual resident needs and preferences.
- Facilitated collaboration with therapy departments to ensure accurate documentation of rehabilitation needs in MDS.
- Partnered with nursing staff to deliver precise and timely clinical assessments for each resident.
Registered Nurse
Chase Care Center Now San Diego Post Acute
El Cajon, CA
03.2001 - 12.2002
- Assessed patients , carry out MD orders , IV meds administration , wound vacuum , respiratory care for patients on ventilators . Also hep establish nursing care plans , complete new patient admissions and coordinate care with providers and other care providers.
- Oversaw nursing staff to ensure adherence to care standards and protocols.
- Facilitated development of patient care plans to strengthen communication among multidisciplinary teams.
- Established quality assurance protocols to enhance patient satisfaction standards.
- Directed nursing team through critical situations with composure and efficiency.
- Facilitated open communication as a leader, addressing concerns from nursing staff and families regarding patient care and operational challenges.
Resident Doctor
Saint Louis University
Baguio City , Philippines
03.2000 - 10.2000
- Evaluated patient histories, complaints, and current symptoms.
- Ordered and interpreted tests and analyzed records, reports and examination information to diagnose patient condition.
- Collected, recorded and maintained patient information, medical history and examination results.
- Prescribed or administered treatment, therapy and medication to treat or prevent illness, disease or injury.
- Assisted in patient assessments and documentation for clinical evaluations.
- Supported healthcare teams in preparing treatment plans and executing procedures.
- Conducted research on medical practices and contributed to case studies.
- Collaborated with staff to maintain accurate electronic health records and patient information systems.
- Conducted patient assessments and developed treatment plans under supervision.
- Managed medical documentation, ensuring accuracy and compliance with regulations.
- Assisted in surgical procedures, gaining hands-on experience in sterile techniques.
- Educated patients on health management and preventive care practices effectively.
- Assessed complex diagnostic cases using critical thinking skills, leading to accurate diagnoses and tailored treatments for each patient''s needs.
- Mentored medical students and junior residents, fostering their professional growth and clinical skills development.
- Presented cases at grand rounds, fostering peer learning and promoting collaborative problem-solving among colleagues.
Education
M.D. -
Saint Louis University
Baguio City, Philippines 03.2000
Master of Arts - Nursing Education
Saint Louis University
Baguio City,Philippines 03.1996
Bachelor of Arts - Nursing
Saint Louis University
Baguio City, Philippines 03.1994
Skills
Advanced medical / nursing educational and clinical background
Great communication and computer skills
Strong clinical assessment ,critical thinking, problem solving ability
Resource utilization and collaboration with MD
Patient advocate , caring and compassionate
Timeline
Telephone Triage Registered Nurse
Kaiser Permanente
01.2007 - Current
Assistant Director of Nursing
El Cajon Valley Convalescent Center
11.2003 - 01.2004
RN Supervisor
Country Hills Care Center
12.2001 - 01.2003
MDS Coordinator
E Cajon Valley Convalescent Center
08.2001 - 01.2003
Registered Nurse
Chase Care Center Now San Diego Post Acute
03.2001 - 12.2002
Resident Doctor
Saint Louis University
03.2000 - 10.2000
ICU Nurse
Paradise Valley Hospital
M.D. -
Saint Louis University
Master of Arts - Nursing Education
Saint Louis University
Bachelor of Arts - Nursing
Saint Louis University