Summary
Overview
Work History
Education
Skills
I love being by the ocean, taking beach walks, playing tennis and spending time with family.
Timeline
Generic

Jennifer Garroutte

Aptos,CA

Summary

Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with renters and decision-makers for various needs. Property owner working remote, while managing multiple employees and traveling monthly for on-site inspections and organization.

Overview

28
28
years of professional experience

Work History

Property Manager

Self
01.2022 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.

Cosmetologist

Highlights For Hair
06.2004 - 09.2011
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
  • Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
  • Educated clients on proper hair care techniques to promote healthier hair between appointments.
  • Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
  • Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
  • Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Researched latest trends in hair and makeup to stay updated on color, style, and technique.
  • Mentored junior cosmetologists on best practices within the industry ensuring consistency in quality across the team.
  • Applied makeup to clients for special occasions to meet requirements.
  • Streamlined appointment booking process improving overall efficiency reducing wait times for customers.

Registered Dental Assistant

Dr.William Kuhn
02.1996 - 09.2004
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
  • Managed front desk duties, including greeting patients, handling phone calls, and maintaining communication between staff members.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
  • Developed relationships with patients by actively listening to their concerns and creating tailored treatment plans accordingly.
  • Provided exceptional customer service, addressing patient concerns and answering questions professionally and empathetically.
  • Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
  • Assisted dentists in performing complex procedures, resulting in successful treatment outcomes for patients.
  • Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
  • Reduced patient wait times by maintaining organized patient records and scheduling appointments effectively.
  • Improved patient satisfaction by providing high-quality chairside assistance during dental procedures.
  • Prepared digital X-rays for dentist review, enabling accurate diagnosis and treatment planning.
  • Provided post-operative instructions to patients following various treatments such as extractions or root canals.
  • Typed patient data into computer system using [Software] while following privacy laws and maintaining high-level accuracy.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
  • Collaborated with dental team members to deliver comprehensive care for all patients.

Education

Registered Dental Assistant - Dental Assistant, Extended Function

Dental Board of California
Santa Cruz, CA
01.2006

Associate of Arts - Cosmetology Education

Paul Mitchell Cosmetology School
Costa Mesa, CA
09.2004

High School Diploma -

Santa Cruz High School
Santa Cruz, CA
06.1995

Skills

  • Property Management
  • Payment Collection
  • Property Inspections
  • Customer service-focused
  • Tenant relations
  • Exceptional oral and written communication skills
  • Maintenance knowledge
  • Maintenance Scheduling
  • Occupancy Management
  • Administrative Support
  • Financial budgeting and reporting
  • Maintenance Coordination
  • Business Administration
  • Software Utilization
  • Customer Relations
  • Client Relations

I love being by the ocean, taking beach walks, playing tennis and spending time with family.

The last few years, I have been raising children and property managing as a single mom. 

I have worked in Dental field and Cosmetology for many years. All the while maintaining old staff relations and staying current furthering my education. I renew both licenses yearly and attend classes to stay informed of new trends and safety protocol.

I have new interests in working field like doing sales or travel. I love working with people.

I'm very hands on in helping and educating people. It comes naturally for me, please consider me as a candidate for furthering the growth of your company and as a team member.

Timeline

Property Manager

Self
01.2022 - Current

Cosmetologist

Highlights For Hair
06.2004 - 09.2011

Registered Dental Assistant

Dr.William Kuhn
02.1996 - 09.2004

Registered Dental Assistant - Dental Assistant, Extended Function

Dental Board of California

Associate of Arts - Cosmetology Education

Paul Mitchell Cosmetology School

High School Diploma -

Santa Cruz High School

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