Jennifer Gates

Cashier

Dollar Tree

01.2022 - Current

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Sandwich Artist

SUBWAY®Restaurants

02.2018 - 10.2020

Greeted guests, promoted specials, and took orders.
Operated the cash register with accuracy, ensuring proper handling of transactions.
Kept workplace clean and organized in line with restaurant policies.
Increased speed of service through effective multitasking and time management skills.
Maintained a clean and organized workspace, adhering to strict sanitation standards.
Collaborated with team members to maintain a smooth workflow during busy hours.
Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
Prepared and served hot and cold sandwiches based on customer preferences.
Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
Trained new employees on company policies and procedures, contributing to overall team performance and growth.
Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
Prepared and presented food in compliance with health and safety guidelines.
Restocked and rotated stock in display case to mitigate stock loss.
Operated manual and electric appliances to peel, slice, and trim food.
Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
Trained team members to prepare sandwiches and other items according to instructions.
Shared information with customers about menu items, preparation methods, and ingredients.
Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
Executed sandwich artistry duties with very low occurrence of errors.
Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers.
Assisted in inventory management, ordering necessary supplies to prevent shortages and reduce waste.
Assisted in maintaining up-to-date product knowledge by staying current with recipe changes, ingredient sourcing updates, and nutritional information updates.
Assisted in menu development, introducing popular items that became customer favorites.
Enhanced customer experience by crafting custom sandwich orders to meet diverse dietary preferences.
Participated in community events, representing brand positively and increasing local awareness.
Managed inventory levels, ensuring fresh ingredients were always available for menu items.
Developed system for tracking most requested sandwich combinations, guiding inventory purchasing decisions.
Customized orders to accommodate special requests, enhancing customer loyalty.
Balanced multiple tasks during busy periods, ensuring all customers received prompt and attentive service.
Improved order efficiency with speed and accuracy in sandwich assembly during peak hours.
Optimized food storage procedures, minimizing waste and reducing costs.
Conducted regular quality checks for ingredients, maintaining high standard of products offered.
Maintained clean and sanitary work station, contributing to hygienic dining environment.
Engaged with customers to gather feedback, using insights to refine service and offerings.
Increased repeat customer visits by providing friendly and engaging service.
Implemented creative sandwich specials, attracting more customers and boosting sales.
Operated cash register and handled transactions accurately, ensuring smooth checkout process.
Fostered positive team environment, leading to higher staff satisfaction and lower turnover.
Trained new employees in sandwich preparation and customer service excellence, raising team performance.
Maintained up-to-date knowledge of food safety regulations, ensuring compliance and protecting customers.
Collaborated with management to address customer feedback, improving overall satisfaction.
Streamlined sandwich-making process to reduce wait times for customers.
Kept kitchen, counter and dining areas cleaned and sanitized.
Accurately operated cash register to process customer payments.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Prepared salads, soups and sandwiches for customers.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Kept drawer balanced by accurately processing cash, credit and debit payments.
Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Filled out daily shift log to record amount of food prepared, used and leftover.
Replenished serving stations with fresh food and cleaned up spills.
Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Reconciled receipt totals, cash and credit payments to address shortages.
Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Documented customer orders and conveyed special requests to kitchen staff.
Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Observed customer purchases in line and differentiated between standard portions.
Brewed coffee and tea and changed out drink station syrups.
Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Backed up servers by setting up trays and completing some food deliveries.

Housekeeping and Laundry Attendant

Hoilday Inn Express

04.2014 - 08.2018

Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
Contributed to a positive work environment through effective communication and teamwork among housekeeping staff. and i also worked in there laundry room making sure all the laundry was done for the housekeeper and guest.

Cashier Team Lead and Photo Lab Supervisor

CVS Pharmacy Health

04.2009 - 04.2014

Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Assisted customers by answering questions and fulfilling requests.
Communicated with customers and team members to solve problems.
Processed both cash and card purchases and returns.

Summary

Overview

Work History

Cashier

Sandwich Artist

Housekeeping and Laundry Attendant

Cashier Team Lead and Photo Lab Supervisor

Education

High School Diploma -

Skills

Timeline

Cashier

Sandwich Artist

Housekeeping and Laundry Attendant

Cashier Team Lead and Photo Lab Supervisor

High School Diploma -

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