Jennifer Gay
Roswell,NM
Summary
Instructor with excellent interpersonal skills and ability to foster positive learning environment conducive to success. Imparted comprehensive topical knowledge in varied modalities to enhance deeper learning. Developed meaningful test instruments to complement and validate course curriculum.
Overview
14
14
years of professional experience
Work History
Career Transition Readiness Instructor
Roswell Job Corps
01.2023 - Current
- Provide instruction of CTR classes using Curricula specifically created for CTR.
- Meet with Placement and center staff weekly to report on CTR candidates’ daily participation and commitment to program.
- Assist CTS staff in placing students prior to separation.
- Coordinate transition activity, to include providing necessary information and documentation to students and staff.
- Demonstrate ability to manage classroom environment and classroom discipline for effective learning.
- Tailor facilitation to each student by using variety of instructional approaches in recognition of students’ diverse learning needs and preferences.
- Participate in evaluation of student progress (ESP) score completion and panel system.
- Maintain accurate and timely documentation in Job Corps informational systems including case notes, attendance, career plans, and evaluation of student progress (ESP) forms.
- Enforce professional norms and promote professional behavior for students in classroom.
- Engage qualified outside volunteer speakers to enhance curriculum and training experience
- Operate in accordance with requirements set in the contract, PRH, Guides, Standard Operating Procedures and Corporate Policies.
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
TABE Administrator
Roswell Job Corps
09.2021 - 12.2022
- Coordinates the processing of student schedules and TABE testing administration, in compliance with government and management directives
- Operate computer systems to complete student scheduling as directed by Job Corps and mandated by the PRH
- Schedule TABE Testing based on 60 hours of instruction to keep in compliance with Job Corps and DOL directives
- Ensure student information and testing materials are secured to ensure integrity of program
- Create new schedules for evening and weekend studies
- Make sure schedules are prepared in a timely manner for the following week
- Ensure TABE test are scheduled in a timely manner to keep in compliance of testing every 60 hours within 90 days
- Assist in performing tests on data equipment when error conditions occur to determine the source of malfunction
- Create weekly power point presentation for student business meetings
- Assist Training Manager in an administrative capacity.
Front Office Manager
Saddle Barn
01.2020 - 09.2021
- Manage Front Office
- Reception duties
- General Accounts Receivables
- Accepting customer payments and allocated to coordinating orders
- Customer service and conflict resolution
- Inventory management
- Coordinate international shipments and process NAFTA forms
- Maintain customer files.
Front Office Supervisor
The Lodge Resort & Spa
09.2010 - 07.2019
- Department Liaison coordinating between front desk and all other departments for guest stays, weddings, retreats, and other events
- All scheduling of front desk employees
- Training of front desk clerks in all front desk procedures, software and company policies
- Night Audit
- Conflict resolution to exceed any and all guest expectations.
Education
Studied Business Office Technology and Accounting -
NMSU-Alamogordo, NM
Studied Business Office Technology then became an ACT student studying Child, Youth and Family Development. -
Albuquerque Job Corps, NM
Studied necessary core classes for high school graduation. -
Cloudcroft High School, NM
Skills
- Organized
- Time management
- Conflict resolution
- Empathetic
- Relationship Building
- Strong Communication Skills
- Class Instruction
- Understanding of learning styles
References
Available upon request.
Timeline
Career Transition Readiness Instructor
Roswell Job Corps
01.2023 - Current
TABE Administrator
Roswell Job Corps
09.2021 - 12.2022
Front Office Manager
Saddle Barn
01.2020 - 09.2021
Front Office Supervisor
The Lodge Resort & Spa
09.2010 - 07.2019
Studied Business Office Technology and Accounting -
NMSU-Alamogordo, NM
Studied Business Office Technology then became an ACT student studying Child, Youth and Family Development. -
Albuquerque Job Corps, NM
Studied necessary core classes for high school graduation. -
Cloudcroft High School, NM
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