Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer G. Duffy

Crown Point,IN

Summary

Dynamic and passionate Human Resources and Operations Manager with a proven track record in fostering a vibrant workplace culture through enthusiasm, creativity, and empathy. Recruited to return by all three previous employers, I am a gifted leader known for warmth, dedication, compassion, and adaptability. I excel in employee relations and engagement strategies that enhance retention and motivate teams. I leverage exceptional communication and interpersonal skills to cultivate meaningful relationships across all levels of the organization. Committed to fostering an outstanding workplace culture, I am dedicated to driving initiatives that empower employees and enhance organizational success.

Overview

19
19
years of professional experience

Work History

Human Resources and Operations Manager

Monarch Health & Wellness
Crown Point, IN
12.2023 - Current
  • Designs and executes employee engagement strategies that increase staff satisfaction and retention.
  • Key achievements include developing a new PTO program and implementing the celebration of employee life events and title-specific appreciation initiatives, along with team-building outings.
  • Implements and oversees all Human Resources functions, including employee hiring, coaching, conflict resolution, terminations, exit interviews, and performance management.
  • Manages biweekly payroll for all employees and contractors for two healthcare companies.
  • Developed and implemented the organization’s first employee handbook, establishing essential policies and procedures to enhance workplace culture and compliance.

Birth to School Liaison

Crown Point Community School Corporation
Crown Point, IN
09.2023 - 12.2023
  • Championed caregiver connection and outreach programs, including devising and implementing successful strategies to strengthen parent satisfaction and engagement.
  • Led weekly development workshops and community events, cultivating relationships with each family.
  • Evaluated family needs, supporting them through education, monitoring progress and success, and connecting them with additional community services and agencies as appropriate.

Human Resources and Administrative Coordinator

Per Sé Group
Wheaton, IL
12.2017 - 08.2018
  • Managed all new hire onboarding: conducted new hire orientation, administered employee paperwork, initiated and reviewed applicant screenings, verified employment eligibility, and managed benefits.
  • Expertly supported company CEO and his direct reports, including creating corporate training and HR manuals, arranging travel, and assisting in the creation of a new sister company.
  • Trained incoming Administrative Assistants on processes and procedures for the emerging organization.
  • Won multiple Above and Beyond awards for outstanding enthusiasm and effort, and for consistently surpassing employer goals and expectations.

Staffing Manager

Per Sé Group
Wheaton, IL
03.2009 - 04.2011
  • Managed full-cycle recruitment, including sourcing, interviewing, and onboarding candidates.
  • Developed and implemented staffing strategies that aligned with organizational goals and objectives.
  • Collaborated with sales team to identify client needs and ensure a high-quality candidate pipeline.

Staffing Supervisor, Executive Assistant

Kelly Services
Chicago, IL
08.2005 - 12.2008
  • Conducted candidate interviews and assessments, ensuring excellent candidate fit and client satisfaction.
  • Utilized applicant tracking system to maintain candidate databases and streamline hiring processes.
  • Executive Assistant for C-Suite Executives and Administrative Assistant to Chicago Regional Manager.
  • Developed valuable financial and statistical reports for management.
  • Planned and executed regional meetings and parties including budgets, presentations, and catering.

Education

Bachelor of Arts - Christian Education and Ministry

Wheaton College
Wheaton, IL

Skills

  • HR Management
  • Healthcare Operations
  • Payroll and Benefits
  • Employee Relations
  • Coaching and Conflict Resolution
  • HRIS
  • Project Management
  • Performance Management
  • Recruitment and Retention
  • Program Administration

Timeline

Human Resources and Operations Manager

Monarch Health & Wellness
12.2023 - Current

Birth to School Liaison

Crown Point Community School Corporation
09.2023 - 12.2023

Human Resources and Administrative Coordinator

Per Sé Group
12.2017 - 08.2018

Staffing Manager

Per Sé Group
03.2009 - 04.2011

Staffing Supervisor, Executive Assistant

Kelly Services
08.2005 - 12.2008

Bachelor of Arts - Christian Education and Ministry

Wheaton College

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Jennifer G. Duffy