Jennifer Geiss
Washington DC Metro Area
Summary
Dynamic and results-driven sales professional with over 25 years of experience delivering exceptional customer service, cultivating lasting client relationships, and exceeding sales targets. A skilled communicator with a proven ability to build trust and effectively represent brand values. Seeking to leverage extensive experience and passion for the brand in a Brand Ambassador role to drive engagement, enhance visibility, and inspire customer loyalty.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Ancillary Relationship Executive
MillerKnoll
07.2021 - Current
- Represent the company’s brand with professionalism, consistently achieving and exceeding sales targets by [percentage or dollar amount, if available]
- Cultivate strong relationships with clients, fostering trust and loyalty that drive repeat business
- Demonstrate in-depth product knowledge, educating customers and team members about key features and benefits
- Act as a role model for the sales team, mentoring new hires and contributing to their professional development
- Collaborate with marketing and management teams to implement promotional campaigns that increased sales by [percentage, if available]
- Key Achievements:
- Earned recognition as a top performer for [specific achievements, e.g., 'Top Salesperson for 2022']
- Played a pivotal role in launching new product lines, successfully educating customers and increasing brand awareness
Ancillary Representative
KnollStudio and Muuto
04.2019 - Current
- Managed and motivated a team of [number] sales representatives, fostering a collaborative environment that drove overall revenue growth by [percentage]
- Designed and implemented customer engagement strategies that enhanced the client experience and bolstered brand reputation
- Conducted training sessions to equip the team with the skills and knowledge necessary to exceed sales goals
- Key Achievements:
- Spearheaded an initiative to [specific initiative, e.g., 'streamline customer feedback processes'], resulting in a [specific result, e.g., '15% improvement in client satisfaction scores']
- Secured partnerships with key clients, increasing territory revenue by [specific amount or percentage]
Herman Miller Collection Representative
Herman Miller
11.2013 - Current
- Company Overview: Collection Representative
- Managed and motivated a team of [number] sales representatives, fostering a collaborative environment that drove overall revenue growth by [percentage]
- Designed and implemented customer engagement strategies that enhanced the client experience and bolstered brand reputation
- Conducted training sessions to equip the team with the skills and knowledge necessary to exceed sales goals
- Collection Representative
- Key Achievements:
- Spearheaded an initiative to [specific initiative, e.g., 'streamline customer feedback processes'], resulting in a [specific result, e.g., '15% improvement in client satisfaction scores']
- Secured partnerships with key clients, increasing territory revenue by [specific amount or percentage]
Education
Design Diploma - Interior Design
New York School of Interior Design
NY, NYBachelor of Science - Elementary and Kindergarten Education
Pennsylvania State University
University Park, PASkills
- Relationship Building and Networking
- Brand Representation and Advocacy
- Sales Strategy and Execution
- Customer Experience and Engagement
- Product Knowledge and Training
- Team Collaboration and Leadership
- Communication and Presentation Skills
- Problem-Solving and Adaptability
Certification
- Certified Brand Specialist (if applicable)
- Sales Leadership Training, [Organization or Program Name]
- Ongoing Professional Development in Brand Representation
Timeline
Ancillary Relationship Executive
MillerKnoll
07.2021 - Current
Ancillary Representative
KnollStudio and Muuto
04.2019 - Current
Herman Miller Collection Representative
Herman Miller
11.2013 - Current
- Certified Brand Specialist (if applicable)
- Sales Leadership Training, [Organization or Program Name]
- Ongoing Professional Development in Brand Representation
Design Diploma - Interior Design
New York School of Interior Design
Bachelor of Science - Elementary and Kindergarten Education
Pennsylvania State University
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