Hi, I’m
JENNIFER GENNA
Maintenance Planner/Scheduler
Seaford,DE
Summary
With over 15 years of experience as a coordinator of operations, logistics, and maintenance planning, I have optimized supply chain operations, resulting in a 35% increase in on-time deliveries. Skilled at dispatching, scheduling, and tracking, I have integrated CMMS systems and planned maintenance schedules to meet strict industry regulations. In just a few months, I improved work force productivity and quality by anticipating and eliminating potential delays.
Overview
22
years of professional experience
1
Certification
Work History
FedEx Ground
Sr. Operations Administrator
10.2017 - 01.2025
Job overview
- Led a team of Ground & Home Delivery drivers, achieving a 35% increase in on-time deliveries.
- Enhanced customer satisfaction and retention by managing package logistics and supporting QA fixes.
- Developed detailed reports in Excel to track data related to delivery disputes, errors in scanning processes, package handling issues, and damages.
- Handled flagged HazMat packages to guarantee appropriate documentation.
Jenny will Journey
Owner/Operator
03.2013 - 08.2016
Job overview
- Delivered comprehensive support services including transportation and local shopping for elderly residents.
- Generated comprehensive data analysis for insights on prospective clients.
- Established partnerships with elderly care facilities to optimize operational assignments.
Pinnacle Foods
Maintenance Planner/Scheduler
04.2010 - 01.2013
Job overview
- Designated Go to Lead for the corporate migration of CMMS-ELKE Maintenance Tracker
- Integrating previous data into Maximo version Infor EAM solutions (Enterprise Asset Management) for all of Production and Maintenance systems; as well as the conversion of all storeroom parts and inventory purchasing databases
- Responsible for generating, planning, dispatching, and tracking all PM's (preventative maintenance), safety work orders, and necessary line or facility shutdowns to meet OSHA regulations and maintain GMP certifications as well as FDA approval for all pieces of food processing equipment while working directly with production and all levels of management
- Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, or for normal installation, service, or emergency repairs rendered anywhere on premise
- Streamlined the annual and semi-annual re-certification process for mechanical engineers and technicians, ensuring compliance and reducing downtime
- In charge of complete re-design of all stockrooms including audits, scrap counts, assigning and issuing labels for all parts using the new computerized barcode system
United Space Alliance
Ops Admin Level 1 Facilities Planner
01.2003 - 10.2010
Job overview
- Provided staff support & dispatching to Overhead/Fixed Crane Dept
- To improve work force productivity and quality by anticipating and eliminating potential delays through planning, scheduling, and coordination of maintenance, operation and engineering resources, parts, materials, and equipment access
- Utilized Maximo systems for Preventative & Predictive Maintenance w/planned job packages for all recurring jobs, plus labor and material for each asset and associated equipment in compliance with OSHA & NASA's operational requirements supporting the Aerospace Shuttle Fleet program
- Planned a 2 week, 30 day, and 6 month integrated maintenance schedule for the overhead & fixed crane dept
- In coordination with the NASA manifest
- Expedited those operations that affect schedules and are required to meet or satisfy real-time manifest requirements
- Tracked equipment usage (such as scissor lifts & bucket trucks) to ensure good utilization and required repairs are made in a timely manner
- Maintained all safety records and scheduled yearly re-certifications as needed
- Enhanced personnel certification and marking requirements for lifting devices, ensuring adherence to NASA standards and promoting a safer work environment for United Space Alliance and NASA operations
Education
FMUMelbourne, FL
College Certificate from Medical Assisting
Skills
- Analysis skills
- Calendar management
- Change Management
- CMMS
- Communication skills
- Computer skills
- Continuous integration
- Customer retention
- Customer support
- Data Analysis
- Data Warehouse
- Demand planning
- DRO RouteSmart
- ERP Systems
- Forecasting
- InforEAM
- Inventory management
- Leadership
- Maintenance Scheduler
- Maximo
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- MRP
- Negotiation
- Office experience
- Procurement
- Production Planning
- Purchasing
- Quality Assurance
- Requirements Gathering
- Route planning
- SAP
- SAP ERP
- Statistics
- Supply Chain
- Team management
- Transportation management systems
Certification
Held 10 year Security Clearance, NASA
Timeline
Sr. Operations Administrator
FedEx Ground
10.2017 - 01.2025
Owner/Operator
Jenny will Journey
03.2013 - 08.2016
Maintenance Planner/Scheduler
Pinnacle Foods
04.2010 - 01.2013
Ops Admin Level 1 Facilities Planner
United Space Alliance
01.2003 - 10.2010
FMU
College Certificate from Medical Assisting
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