Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Gentry

Cincinnati,OH

Summary

Positive leader with a passion for growth in others. Expert in personnel oversight and accounts receivable management, Proven capability in managing teams, improving operational efficiencies, improving cash flow and reducing bad debt. Notable strengths are in strategic planning, team leadership and process improvement for increased operational efficiency. I've significantly improved team productivity and reduced errors by implementing strategic audits and training programs.

Overview

17
17
years of professional experience

Work History

Revenue Cycle Manager

Resurge Recovery
Cincinnati, Ohio
06.2024 - Current
  • Developed strategies to reduce denials, improve accounts receivable, and enhance revenue cycle performance
  • Assisted with implementation of electronic health record system upgrades designed to optimize revenue cycle activities
  • Performed data analysis to identify trends in denials or rejections from payers and develop strategies for resolution
  • Reconciled bank statements each month ensuring accuracy of deposits made by customers
  • Generated monthly aged trial balances for review by management team.

Billing Manager

Talbert House
Cincinnati, OH
08.2015 - 06.2024
  • Oversee billing staff to ensure accuracy, resolve inconsistencies, including but not limited to batching and filling claims, reviewing claim denials, posting payments, answering phone calls and client inquiries, analyzing financial reports, training staff, researching, and implementing payer policy changes
  • Closely monitor billing data, conduct regular audits, and implement policies to improve accounts receivable collections and increase cash flow
  • Accurately plan and increase team productivity through effective coaching, delegation of tasks, setting performance goals, and providing productive feedback
  • Routinely arrange Accounts Receivable meetings with staff regarding outstanding aging balances to identify problematic errors and strategize best practices to avoid a financial loss
  • Maintained up-to-date knowledge of all regulations made by The Centers for Medicare and Medicaid Services (CMS) and Ohio ADAMH to ensure the department is compliant
  • Professional

Research Lab Supervisor

XLC Personnel Services/ Procter & Gamble
Cincinnati, Ohio
01.2008 - 08.2015
  • Micro-manage paid studies conducted by Procter and Gamble research facilities
  • Developed and implemented strategies for streamlining the research lab's operations
  • Provided technical guidance to laboratory staff on a variety of projects as needed
  • Managed day-to-day operations of the research lab, including personnel, budgeting and scheduling
  • Synergize core competencies from various departments to influence an overall success rate in research studies
  • Influence safe and effective work habits, subjected to but not limited to, OSHA federal law regulations in general department operations.

Education

Management BBA - Business Administration and

Strayer University
09.2017

Skills

  • Cash Flow Management
  • Charging methodologies
  • Clinical personnel support
  • Claims Management
  • Procedure optimization
  • Revenue optimization
  • Data Analytics
  • Medical Billing
  • Budget monitoring
  • Collections Actions
  • Contract Negotiation
  • Financial Management
  • QuickBooks experience
  • Microsoft Office

Timeline

Revenue Cycle Manager

Resurge Recovery
06.2024 - Current

Billing Manager

Talbert House
08.2015 - 06.2024

Research Lab Supervisor

XLC Personnel Services/ Procter & Gamble
01.2008 - 08.2015

Management BBA - Business Administration and

Strayer University

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Jennifer Gentry