Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Gerard

Olathe

Summary

Security professional with solid expertise in safeguarding assets, maintaining order, and ensuring safety. Strong focus on collaboration, reliability, and adaptability to changing situations. Skilled in threat assessment, emergency response, and conflict resolution. Known for integrity, vigilance, and effective communication.

Overview

7
7
years of professional experience

Work History

Armed Security Officer

Rockhurst University
11.2024 - Current

Exterior and interior patrols of all campus grounds, reporting any hazards, safety violations, and security risks to both the students or staff and the property.

Respond promptly to medical emergencies within the premises; provided first aid and coordinated with medical professionals when necessary.

Maintain a visible presence at all times in order to deter potential criminal activity and ensure a safe environment for students, staff and visitors.

CPR/AED certified through 04/2027.

Be kind and thoughtful to everyone; community policing.

Be the face of Rockhurst.

Assist students and staff with escorts, jump starts, and events

Investigate any potential threat, crime, or suspicious activity.

First Responder trained.

Mass shooter trained.

Assistant Manager

Dollar Tree
09.2024 - 11.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Backup cashier, releaving the team
  • Maintain safe, close out registers, daily count and deposit, daily procedures to close store.
  • Maintained daily stocking goals.
  • Walked and cleaned store continuously to help with shirkage prevention.
  • Cashier as needed to releave team members.

Pet Care Specialist

PetSmart
10.2022 - 11.2024
  • Maintained cleanliness of small animals and aquatics adhering to sanitation protocols and health standards.
  • Supported customer inquiries regarding pet services and products, enhancing client satisfaction.
  • Cashier as needed, meeting weekly sale promotions and new member goals.
  • Stock out new inventory and downstock current.

Asset Protection Lead

JCPenney
02.2022 - 03.2024

Trained and experienced Lead on all 3 shifts. Lead a team of 15 officers.

Prevent shrink, both by current methods and innovative ways.

Plan and organize daily start up meetings

Facilitate and plan training, both refreshers and for new hires.

Write weekly schedules.

Writing and updating SOP for department, tasked the Emergency Response program

Safety Committee member -CPR Certified

Organized CPR/AED classes for AP team and facility leaders for the last two years.

Maintain stock and order supplies for AP department

Auditing- Safety walks, shrink walks, physical trailers on property, evaluations of my team.

Quality control of product that went out, pallets to stores.

Respond to medical emergencies and incidents.

Make profiles for new employees.

Create badges and maintain authorization.

Protect the assets of JCP

Daily functions: Plan weekly schedule, work around call offs and fill shift, truck gatehouse, man posts at entrances as needed, drive around property for security issues, CCTV, camera reviews, investigation leads.

Lead internal investigations of safety hazards and theft.

Correctional Officer

KDOC
02.2019 - 03.2022

Supervise, maintain control and discipline of inmates in all areas.

Searches and pat-downs, restrain when needed.

Shakedown areas used by inmates including common areas and personal cells to prevent and control contraband.

Follow established security procedures. Observe inmate activity and interactions in area of responsibility.

Enforce policies, rules, regulations. Respond to emergency situations such as Medical emergencies, alarms, and fire safety issues.

Follow everyday operational duties of the area being worked such as filling out log books, making sure paperwork is done appropriately, count, and making sure the Pod is clear of any type of fire hazard. Follow all state Covid guidelines.

Personally supervised 112 inmates at all times, was the OIC (Office in Charge) of the pod.

Transportation and hospital duty.

Building rapor with inmates, command presence, consistency.

Education

Bachelor of Arts - Organizational Leadership

MidAmerica Nazarene University
Olathe, KS
01.2018

Associate of Science - Criminal Justice

Brown Mackie College, KC
Lenexa, KS
05.2007

Skills

    Team Lead experience, crisis management, emergency management, first responder, de-escalation, Office Suit, reporting writing and editing, scheduling, patrolling, CCTV, armed officer, community policing, surveillance and investigations Customer/people service and caring

Timeline

Armed Security Officer

Rockhurst University
11.2024 - Current

Assistant Manager

Dollar Tree
09.2024 - 11.2024

Pet Care Specialist

PetSmart
10.2022 - 11.2024

Asset Protection Lead

JCPenney
02.2022 - 03.2024

Correctional Officer

KDOC
02.2019 - 03.2022

Bachelor of Arts - Organizational Leadership

MidAmerica Nazarene University

Associate of Science - Criminal Justice

Brown Mackie College, KC