Jennifer Geren

Oversee and optimize Intermodal Logistics for shipments over multiple modes of transportation from supplier to ingate at rail terminal while managing freight picking up at end rail terminal for delivery to final destination. Drove decision generation across organization to achieve goals while building the business. (2022 total volume 21,232 Controllable LOS 71.0% All-in-LOS 68.7%) (2023 total volume 39,532 Controllable LOS 86.9% All-In-LOS 79.7) (As of March 5th2024 total volume 5,755 Controllable LOS 82.5% All-In-LOS 74.7%). Maintain level of customer service to ensure company goals were met with value aim of exceeding goals. Multitask and prioritize opportunities as they evolved. Identified areas of weakness for process improvement mainly to keep cost down and on time delivery. Worked with Transportation Command Center for Walmart fleet drivers executing pick up and delivery. Manage 3rd party carriers assisting in on time pick up and delivery. Manage DCLI chassis shortages, inventory overages and mechanical repairs needed. Escalated opportunities to respective teams to ensure resolution. Worked with multiple teams to achieve success.

Region 3 (WTCC Region of the year 2021). Dispatch drivers for WM Fleet, PT both Inbound and Outbound shipments while meeting company policies, standards, procedures while working toward goal of 95% on time pickup and delivery. Identify driver ability to meet DOT regulations, on time pickup and delivery schedules with available legal hours. Identify supplier issues or concerns. Nightly routing for both WM Dry Grocery and FDD (freezer/dairy deli). Communicated with local transportation office to create a plan of action regarding foreseen opportunities ex. available drivers, weather issues, incorrect driver ETD’s. Provide customer service for internal customers, suppliers, and drivers (fleet, PT, CCOB). Worked special assigned projects.

Assisted Operations Managers, Supervisors and Transportation associates with system issues, access set up for applications and System Outages. Trained co-workers the freight flow for inbound and outbound shipments. Interacted as a liaison between ISD Techs, System Engineers, and the business. Provided service to the business when impacting ticket is opened for systems down, slowness or process issues. Analyzed the impact and escalated when necessary. Utilized Transportation knowledge and applied to development, execution, and improvement on best practice, aligning efforts to meet the need of customer and business needs. Onboarded new Transportation System Blue Yonder (setting up new users, carrier freight payment.

Manage and coordinate team of seven employees for ambient dry grocery freight flow into HVDC’s (High Volume Distribution Centers). Prepare daily reports to determine workload volume. Identify transportation capacity that is in short supply. Monitor procedures. Track team productivity. Troubleshoot issues. Developed, maintain relationships and communication with replenishment, suppliers, and warehouses daily to ensure expectations, standards and goals are succeeded. Monitor high priority or special tracking. Elevate high priority opportunities. Provide supervision and development opportunities for associates by hiring, training, and mentoring. Supervise team that works daily Carrier Captain Report evaluating carrier performance for on time pickup and delivery. Build relationships with carriers. Work to instill Walmart values and the importance of on time pickup and delivery to meet 95% mission implemented by Walmart.

Cost savings opportunities. Evaluate shipments for utilization of full truckload capacity. Submit to Supply Chain Optimization team and Replenishment suggestions for updating settings at specific suppliers to create loads for full truckload capacity. Collaborate with the TUNA (Truck Unassigned Team), Walmart Backhaul Team and DEDI (Walmart Dedicated Team) to assist in assigning recovery carriers at lowest cost.

Work rejection notices sent from distribution centers for Wal-Mart or Sam's Club direct OTR shipments or cross-dock loads for produce/perishable items. Obtain dispositions from suppliers/carriers and redirect reshipment to sheds, donate or dispose. Provide customer service for internal customers, suppliers, and carriers. Worked special assigned projects. Completes all work assignments prioritizing while multitasking. Maintains assigned special projects and reporting.