Jennifer Gerkin
Mitchell,IN
Summary
Skilled operator with strong background in fast-paced manufacturing environments working with plastic materials. Reliable worker comfortable working alone or with team members to move materials, complete production runs and inspect final products. Knowledgeable about machine operation, maintenance requirements and basic repairs. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Ambitious, career-focused job seeker, anxious to obtain an entry-level press operator position to help launch career while achieving company goals.
Overview
32
32
years of professional experience
Work History
Press Operator
PRD Inc.
Springville,, IN
08.2019 - 01.2023
- I ran multiple presses at the same time.
- I cut, sorted, packed parts.
- Printed labels for shipping.
- Scanned products into computer to go to shipping.
- I multi-tasked many different operations at the factory.
- I trained new employees on the presses.
- I sorted parts for rejects.
Soldering Technician
Cook Medical
Bloomington, IN
06.1995 - 08.1999
- Maintained a clean work environment following ESD procedures and safety requirements.
- Utilized rework techniques such as desoldering and soldering with hot air, wave solder, manual soldering iron and other methods as needed.
- Resolved production issues by troubleshooting complex assemblies at the component level.
- Maintained accurate documentation related to production activities including daily logs, reports.
- Ensured compliance with company policies and procedures regarding health, safety, quality control, environmental protection and security regulations.
- Used precision measuring tools to verify part dimensions.
- Reviewed blueprints and diagrams to determine job specifications, plan production activities and organize proper supplies.
- Trained new employees in machine operation and safety protocols.
- Conducted tests on completed welds to ensure quality standards were met.
- Assisted in the development of standard operating procedures (SOP).
- Observed safety protocols and OSHA guidelines to reduce incidents and hazards, maintaining [Number]% safety record.
- Selected appropriate materials based on job requirements.
- Implemented process improvements to increase efficiency and productivity.
- Recorded production data for accurate record keeping purposes.
- Performed visual inspections of welds before further processing.
Office Manager's Assistant
Harrison Fence
Bedford, IN
06.1991 - 07.1999
- Maintained confidentiality of all privileged information obtained during course of employment.
- Composed memos, emails, letters, reports and other documents as requested by the Office Manager.
- Provided administrative support to the Office Manager including filing, photocopying, faxing, scanning and data entry tasks.
- Answered incoming calls and directed them appropriately.
- Updated contact lists on a regular basis for use in marketing campaigns or other activities supervised by the Office Manager.
- Greeted visitors and provided assistance as needed.
- Resolved customer complaints in a professional manner while adhering to company policies.
- Ensured that all paperwork was properly filled out prior to submission to relevant departments within company.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products.
- Assisted Office Manager with scheduling and organizing meetings, appointments, and events.
- Managed daily calendar of appointments for the Office Manager.
- Reviewed all incoming mail and email correspondence before forwarding it to the appropriate personnel within the organization.
- Performed research on various topics related to projects assigned by the Office Manager.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Reviewed files and records to obtain information and respond to requests.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Managed office inventory and placed new supply orders.
- Used judgment and initiative in handling confidential matters and requests.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Managed, scheduled and coordinated office functions and activities for employees.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
- Automated office operations for managing client correspondence, payment schedules and data communications.
- Interpreted and communicated work procedures and company policies to staff.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Maintained filing system for records, correspondence and other documents.
- Provided training to new hires on office policies and procedures.
- Assisted in recruiting, onboarding and training new employees.
- Responded to customer inquiries via phone or email in a professional manner.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Handled incoming phone calls and directed them appropriately.
- Conducted initial screening of job applicants via phone or email.
- Drove customer feedback to deliver information to management for corrective action.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Managed daily office operations and administrative tasks efficiently.
- Responded to customer issues to provide immediate resolution and improve retention.
- Handled sensitive information discreetly while maintaining confidentiality.
Education
High School Diploma -
Mitchell High School
Mitchell, IN05-1990
Skills
- Work Order Interpretation
- Quality Control
- Waste Reduction
- Job Scheduling
References
References available upon request.
Timeline
Press Operator
PRD Inc.
08.2019 - 01.2023
Soldering Technician
Cook Medical
06.1995 - 08.1999
Office Manager's Assistant
Harrison Fence
06.1991 - 07.1999
High School Diploma -
Mitchell High School