Jennifer Getz
Summary
High-performing professional who has experience educating staff and functioning as a lead. Focused on prioritizing excellent patient care, process improvement, successful problem-solving and developing efficient workflows. Diligent about accuracy and skilled at multitasking. Reliable and dependable, working well independently as well as alongside a team, with attention to detail and prioritization. Committed to continual learning and personal growth, as well as helping others develop their skills. Graduated from the Emerging Leadership program in 2022, which I was nominated for by my managers.
Overview
28
28
years of professional experience
Work History
Project Coordinator
Penn State Health
11.2023 - Current
- Lead multiple projects from start through delivery by prioritizing needs
- Develop Standard Operating Procedures for multiple quality measures with emphasis on quality improvement
- Analyze data to identify areas of improvement, including improving quality measure and revenue capture
- Keep projects on schedule by managing deadlines and adjusting workflows
- Strengthened communication skills through interactions with many different co-workers in various departments of the organization
- Passionate about learning and committed to continual improvement
Quality Administration
Penn State Health
05.2007 - Current
- Utilize multiple EMR's to prepare patients' charts for their upcoming wellness visits with their PCP and hematologist/oncologist specialists
- Close quality care gaps for patients across multiple county regions
- Act in a lead capacity for the Quality Pre-Visit Team
- Promote adherence to quality standards
- Trained all fellow co-workers in this position, past and present
- Report provider confirmations or denials of patients' diagnoses to payors for HCC
Data Administrator
Personal Financial Management
01.2002 - 01.2004
Entered mortgage and loan information for clients into database, customer service, filing, office duties
Assistant Branch Manager
Allfirst Bank
01.1997 - 12.2001
- Supervised and evaluated staff to help improve skills and achieve goals.
- Opened financial accounts for customers. Accomplished loan officer as well as a notary. Addressed customer concerns.
- Demonstrated knowledge of bank financial products, loans and lines of credit.
- Maintained branch vault and ATM machine, performed audits.
Education
Certificate - Medical Transcription
M-TEC (Medical Transcription Education Center)
03.2007
No Degree - Social Work
HACC
1996
No Degree - Early Childhood Education
Millersville University
1995
Skills
- Proficient in multiple EHRs (Cerner Millennium, Cerner ASP, Epic, Allscripts Touchworks, OncoEMR)
- Skilled in problem-solving IT issues for multiple departments
- Leadership Development - Graduated Emerging Leadership Program 6/2022 nominated by my managers)
- Adept at training and meeting staff at their style of learning
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Experienced working independently, remotely, as well as part of small and large teams
- Attention to detail
Timeline
Project Coordinator
Penn State Health
11.2023 - Current
Quality Administration
Penn State Health
05.2007 - Current
Data Administrator
Personal Financial Management
01.2002 - 01.2004
Assistant Branch Manager
Allfirst Bank
01.1997 - 12.2001
No Degree - Social Work
HACC
No Degree - Early Childhood Education
Millersville University
Certificate - Medical Transcription
M-TEC (Medical Transcription Education Center)