Jennifer Giannetti Fetzner

• Developed and executed strategic sales plans, resulting in increased revenue and profitability for the company.
• Engaged with customers to build business relationships.
• Improved lead generation efforts by refining prospecting techniques, resulting in higher-quality leads for the sales team.
• Came up with detailed plans to enhance sales management and prioritize long-term business goals.
• Mentored junior team members, providing guidance on best practices in business development to elevate their performance levels.
• Developed business pipeline using cold and warm techniques.
• Reviewed invoices, payment requests, and expense reimbursements prior to approval.
• Enhanced sales techniques and marketing plans to strengthen business development efforts.
• Improved bottom-line profitability by growing customer base and capitalizing on upsell opportunities.
• Presented professional image consistent with company's brand values.
• Developed and maintained strong working relationships with professionals within assigned territory.
• Trained new employees on customer service, money handling and organizing strategies.
• Met existing customers to review current services and expand sales opportunities.
• Built diverse and consistent sales portfolio.

Built and installed a six million dollar automation system in the pharmacy and through out the hospital. Including a Robot, Pacmed, Narc Station, and 30 medicine dispensing systems.

Trained staff in the pharmacy, nursing staff, and OR staff.

Inspected, troubleshot, and maintained all systems.

Ensured safe and effective operations and work environments.

Assisted with inspecting and calibrating all systems.

Supervised all Pharmacy Technicians including:

Scheduling, training, evaluations, identifying errors, quality assurance, workflow improvements, and patient safety.

• Answered incoming phone calls and addressed questions from nurses and healthcare providers.
• Compounded medications and prepared intravenous medications.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Made rounds to distribute medications to nursing staff.
• Complete audits, including documenting expired medications.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
• Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.

• Responsible for the purchasing, inventory, and distribution of medications and supplies for the hospital pharmacy.
• Created cost-effective procurement processes, meeting budgets, and placing purchase orders.
• Contract compliant and finding cost effective replacement for back ordered medications.
• Monitored inventory levels, managed recalls and outdated medications.
• Performed inventory reconciliation.
• Contributed to team meetings by sharing insights regarding medication availability and potential substitutions when necessary.
• Reduced medication waste by closely monitoring stock levels and coordinating timely purchases to maintain optimal inventory levels.
• Managed and maintained purchase orders and invoices.
• Established relationships with vendors to secure competitive pricing and discounts.
• Processed invoices, completing financial reports, and authorized payments.
• Forecast generic medications and managed drug inventory programs.
• Managed suppliers (mainly McKesson), considering their pricing and service levels.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Compounded medications and prepared intravenous medications.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Made rounds to distribute medications to the nursing staff.
• Complete audits, including expired medications.
• Filled crash carts, checked for expired medications in a timely manner.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
• Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
• Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
• Made rounds to the floors to distribute medications the the medication dispensing system Pyxis.
• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
• Counted, measured and compounded medications following standard procedures.
• Calculated and Compounded medications and prepared intravenous medications.
• Assisted pharmacists in preparing and dispensing medications to ensure patient safety.