Jennifer Gibson

Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.

• Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
• Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
• Sanitized, restocked and organized exam rooms and medical equipment.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
• Called and faxed pharmacies to submit prescriptions and refills
• Fast paced office seeing over 100 patients daily
• Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs

• Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
• Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
• Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
• Built relationships with physicians to create steady referral pipeline.
• Assessed processes and procedures, complying with OSHA and HIPAA regulations.
• Managed office of 3 Dermatologist and 9 office staff.