Open To Work
Jennifer GibsonRon
Oxnard
Work Preference
Summary
Operations professional with strong track record in optimizing processes and enhancing efficiency. Known for effective communication, problem-solving, and adaptability in dynamic environments. Skilled in data analysis, workflow management, and fostering team collaboration to drive successful outcomes. Dependable and responsive to changing operational needs.
Overview
23
23
years of professional experience
Work History
Caregiver
IHSS In Home Support Services
10.2024 - Current
- Provided compassionate personal care, assisting clients with daily living activities and enhancing their quality of life.
- Managed medication schedules, ensuring timely administration and adherence to prescribed treatments.
- Communicated effectively with healthcare professionals, facilitating coordinated care for clients' health needs.
- Developed and maintained positive relationships with clients, fostering trust and emotional support.
- Assisted in meal preparation and nutrition management, catering to specific dietary requirements of clients.
- Implemented safety protocols within the home environment, reducing risks and ensuring client safety.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Lead Canvasser
SEIU Local 2015
03.2025 - 09.2025
- Conducted outreach to engage community members in support of union initiatives.
- Assisted in organizing events to foster community involvement and strengthen local union presence.
- Collaborated with team members to develop strategies for effective canvassing efforts.
- Distributed informational materials to raise awareness about workers' rights and benefits.
- Maintained accurate records of interactions and outcomes using digital tracking tools.
- Supported training sessions for new canvassers, enhancing team effectiveness and morale.
- Raised awareness for key political campaigns by distributing informative materials and engaging in persuasive conversations with residents.
- Maintained a positive attitude and high energy levels throughout long hours of door-to-door outreach, contributing to team morale.
- Collaborated with fellow team members to ensure consistent messaging and seamless coordination of canvassing activities across neighborhoods.
- Adapted communication style to address diverse populations effectively, ensuring inclusivity and respect for all individuals encountered.
- Discussed customer feedback with management to optimize customer experience.
- Increased voter registration rates by effectively communicating the importance of civic participation during door-to-door canvassing.
- Responded to customer questions and objections to address concerns and build rapport.
- Maintained accurate records of interactions with constituents to inform future campaign strategies and improve overall efficiency.
- Developed rapport with constituents by actively listening to their concerns and sharing information about relevant policies or initiatives.
- Regularly exceeded daily contact quotas through efficient time management techniques and a focused work ethic.
- Navigated challenging conversations with diplomacy, successfully addressing objections while maintaining a professional demeanor.
- Enhanced community engagement with local issues by organizing and participating in public forums, rallies, and other events.
- Assisted in training new canvassers, providing guidance on best practices for successful outreach efforts.
- Fostered positive team environment, leading by example and providing continuous encouragement.
- Cultivated network of volunteers, providing training and support to expand campaign efforts.
Behavior Technician
Autism Learning Partners
09.2024 - 01.2025
- Implemented individualized treatment plans to improve client behavior and social skills.
- Collaborated with interdisciplinary teams to assess client progress and adapt strategies as needed.
- Conducted data collection and analysis to track behavioral changes and ensure effective interventions.
- Developed positive relationships with clients to foster trust and encourage engagement in activities.
- Monitored client interactions during therapy sessions, ensuring safety and adherence to treatment goals.
- Facilitated parent training sessions to equip families with effective behavior management techniques.
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
Camp Host
Vista Recreation
04.2024 - 09.2024
- Managed campsite operations, ensuring safety and compliance with regulations.
- Coordinated guest check-ins and facilitated reservations for optimal visitor experience.
- Developed and implemented maintenance schedules for facilities and grounds upkeep.
- Trained new staff in customer service protocols and operational procedures.
- Resolved guest inquiries and complaints, enhancing overall satisfaction levels.
- Enhanced camper experience by providing exceptional customer service and addressing individual needs.
- Maintained a clean and organized campsite, ensuring a safe and enjoyable environment for all guests.
- Documented incidents or concerns involving guests or facilities, providing detailed reports to management as needed.
- Developed strong rapport with campers through friendly interactions and genuine interest in their experiences.
- Managed inventory of supplies, ensuring adequate stock levels for daily operations and maintenance tasks.
- Utilized problem-solving skills to resolve guest conflicts diplomatically while maintaining professional boundaries.
- Collaborated with campground staff to coordinate events and activities that promoted guest engagement.
- Provided timely assistance to campers in need, resolving issues and maintaining positive relationships.
- Actively participated in staff meetings, offering suggestions for improvements based on personal observations.
- Enforced campground rules consistently, promoting a harmonious atmosphere among guests.
- Improved overall guest satisfaction by promptly addressing inquiries or concerns related to their stay at the campground.
- Conducted regular site inspections, identifying potential hazards or areas needing improvement.
Childcare Provider
Private Residence
03.2018 - 02.2023
- Supervised daily activities and ensured safety of children in care.
- Developed engaging lesson plans to promote learning and development.
- Communicated effectively with parents regarding children's progress and needs.
- Implemented behavioral management techniques to foster positive interactions.
- Created a nurturing environment that encouraged emotional growth and independence.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Introduced children to educational games and activities to boost learning.
- Utilized positive reinforcement techniques to encourage good behavior.
- Provided emotional support and guidance to children during difficult times.
- Assisted in potty training and other daily hygiene activities to support child development.
- Improved language development through engaging storytelling sessions and age-appropriate book readings.
- Facilitated naptime routines for toddlers to ensure adequate rest periods throughout the day for optimal growth and development.
Caregiver
Self Employed
03.2006 - 04.2015
- Adapted caregiving techniques based on individual client needs, promoting independence and comfort.
- Documented client progress and changes in condition accurately, supporting ongoing assessment of care plans.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Transported clients to and from medical appointments with safety and efficiency.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Operations Support Specialist
South Coast Area Transit
03.2003 - 05.2005
- Streamlined operational processes to enhance efficiency across multiple departments.
- Coordinated scheduling and logistics for transit operations, ensuring timely service delivery.
- Implemented training programs for new staff, improving onboarding effectiveness and knowledge retention.
- Developed and maintained documentation for standard operating procedures to ensure compliance and consistency.
- Maintained a safe and clean working environment by adhering to company policies and industry regulations, resulting in fewer accidents and a more pleasant workspace.
- Served as a liaison between various departments within the organization, facilitating open communication channels for seamless collaboration on shared initiatives.
- Managed daily operations, including scheduling shifts, tracking inventory levels, and ensuring adequate staffing to meet business demands.
- Conducted regular audits of operational procedures for compliance with industry regulations and company policies, mitigating potential risks before they escalated into larger issues.
- Performed administrative duties and prepared operational procedures to assist operations support manager.
- Scheduled timely repair and routine maintenance services to minimize disruption to office production.
- Participated in operations team meetings to coordinate and assign project management tasks.
- Provided timely and accurate reports to senior management on operational performance metrics, ensuring full visibility of progress towards established goals.
Education
High School Diploma -
American High School
Fremont, CA06-1988
Skills
- Respectful and compassionate
- Time management
- Problem-solving
- Dependable and responsible
- Multitasking and organization
- Compassionate care
- Medical record-keeping
- Customer service
- Data entry
- Computer skills
- Office administration
- Scheduling management
Accomplishments
- Supervised team of 12 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Oversaw implementation of new phone system which resulted in more cost-effective service.
- Data Reporting - Compiled statistical data, such as patient admissions, discharges, deaths, births and types of treatment given.
- Data Entry - Reviewed and updated client correspondence files and scheduling database.
- Scheduling - Organized technician schedule for customer jobs.
- Travel Planning - Booked heavy domestic and international travel for department of 8.
- Inventory Management - Managed inventory and office budgeting for supplies for busy office of 8.
- Held first-point-of-contact for all internal and external communications with executive-level officers.
- Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
- Technology Proficient - Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
- Billing - Cooperated with Medicare, Medicaid and private insurance providers to establish relationships and resolve billing issues.
- Managed inventory and office budgeting for supplies for busy office of 48 employees.
Timeline
Lead Canvasser
SEIU Local 2015
03.2025 - 09.2025
Caregiver
IHSS In Home Support Services
10.2024 - Current
Behavior Technician
Autism Learning Partners
09.2024 - 01.2025
Camp Host
Vista Recreation
04.2024 - 09.2024
Childcare Provider
Private Residence
03.2018 - 02.2023
Caregiver
Self Employed
03.2006 - 04.2015
Operations Support Specialist
South Coast Area Transit
03.2003 - 05.2005
High School Diploma -
American High School