Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Gierkey

Frisco

Summary

Executive support and operations professional with 15+ years of experience partnering with senior leadership to drive organizational efficiency, manage executive priorities, and ensure seamless day-to-day operations. Skilled at calendar and travel management, project coordination, and client communication, with a proven track record of building processes that improve workflow and team productivity. Recognized for adaptability, discretion, and the ability to anticipate executive needs, while maintaining strong relationships across all levels of an organization.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Operations Manager

Marketing & PR Firm
01.2022 - Current
  • Partner directly with executive leadership to manage daily priorities, streamline internal workflows, and ensure seamless business operations.
  • Coordinate internal and external meetings, presentations, and events, ensuring accuracy and alignment with organizational goals
  • Monthly invoicing of clients, and account reconciliation to maintain financial accuracy.
  • Maintain records and internal tracking systems (e.g. PTO, IT coordination, specialized billing)
  • Coordinated corporate office move. Participated in selection of new site, arranged movers to space and to storage, worked with IT to set up internal systems
  • Assist in onboardng/offboarding of staff and freelance contractors

Stay-at-Home Parent

Jake and Skylar Gierkey
01.2007 - 01.2022
  • Balanced family responsibilities while developing organizational, multitasking, and leadership skills transferable to business operations.
  • Active community involvement: Member, Frisco Women’s League (since 2019)
  • Member, Young Men’s Service League (since 2021)

Founder / Owner

Sprinkles and Sarcasm (Home Baking Business)
01.2020 - 01.2022
  • Managed all aspects of small business operations, including scheduling, client communications, and financial tracking.
  • Built a loyal customer base through excellent service, time management, and product quality.
  • Responded promptly to customer inquiries or complaints regarding products or services.

Director of Operations

Preferred Restaurant Services
  • Provided direct support to the executive team, managing schedules, client communications, and operational priorities.
  • Oversaw multi-unit operations, vendor relationships, and client service while maintaining financial and administrative records.
  • Streamlined reporting processes, allowing leadership to make faster, more informed decisions.
  • Coordinated executive travel and event planning to align with business development initiatives.

Support Specialist

Texas Cash Register
  • Supported leadership team by managing incoming client communications and ensuring timely resolution of service needs.
  • Prepared detailed reports, presentations, and technical documentation for executive review.
  • Coordinated schedules for service technicians and executives, ensuring optimal client coverage.

Executive Assistant

HighwayMaster
Dallas
  • Provided high-level administrative support to C-suite executives, including calendar management, travel arrangements, and expense reporting.
  • Prepared presentations, managed confidential correspondence.
  • Coordinated board meetings and executive events, ensuring flawless logistics and materials preparation.

Education

Associate of Science -

Brookhaven College
Dallas, TX
01-1993

Skills

  • Executive Calendar & Travel Management
  • Process improvement
  • Meeting & Event Coordination
  • Project & Process Management
  • Confidential Document Handling
  • Office & Vendor Management
  • Reporting & Presentation Preparation
  • Operational Efficiency & Problem-Solving
  • Project management
  • Event coordination

Certification

  • Notary

Timeline

Operations Manager

Marketing & PR Firm
01.2022 - Current

Founder / Owner

Sprinkles and Sarcasm (Home Baking Business)
01.2020 - 01.2022

Stay-at-Home Parent

Jake and Skylar Gierkey
01.2007 - 01.2022

Director of Operations

Preferred Restaurant Services

Support Specialist

Texas Cash Register

Executive Assistant

HighwayMaster

Associate of Science -

Brookhaven College

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