Jennifer Gilbert
Burnsville,MN
Summary
Motivated empty nester with experience in a wide array of settings and customer-focused areas. A positive team culture and a rewarding industry are what I am looking to devote my time and energy to.
Overview
6
6
years of professional experience
Work History
Service Department Assistant
Poquet Auto
Golden Valley, MN
01.2023 - Current
- Customer service for customers who are receiving service repairs on their vehicle.
- Scheduling, checking-in appointments, writing service tickets for the technicians and taking payment
- Ordering and keeping track of replacement parts for the pre-owned vehicles that are for sale.
- Conducting end-of-day closing of tickets, generating reports, and daily deposits
Service Greeter
BMW Motorwerks
Bloomington, MN
01.2022 - 01.2023
- Provided customer service to the service drive lines, supported the service advisors, and ensured vehicles got to the correct place by parking and retrieving vehicles from a 4-level parking garage
Residential Property Appraiser Trainee
Mangelsen Appraisals
Owatonna, MN
01.2021 - 01.2022
- Worked with a supervisor to gain the required hours and experience to obtain the next-level state license.
- In-person property inspections and measurements.
- Data sourcing, final value reconciliation, data analysis, and report writing
Property Manager
Phenix Salon Suites
Edina and Roseville, MN
01.2019 - 01.2021
- This position was part-time, between two locations
- Reported directly to the owner of the properties and maintained interior and exterior cleanliness and performed light maintenance.
- Collected rent payments and deposited checks weekly
Education
Bachelor of Arts - Psychology With Criminal Justice Emphasis
Winona State University
Winona, MNSkills
- Customer service
- Team collaboration
- Problem-solving
- Conflict resolution
- Effective communication
- Reliability
Timeline
Service Department Assistant
Poquet Auto
01.2023 - Current
Service Greeter
BMW Motorwerks
01.2022 - 01.2023
Residential Property Appraiser Trainee
Mangelsen Appraisals
01.2021 - 01.2022
Property Manager
Phenix Salon Suites
01.2019 - 01.2021
Bachelor of Arts - Psychology With Criminal Justice Emphasis
Winona State University
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