Jennifer Giles
Santa Ana,CA
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
8
8
years of professional experience
Work History
Janitor
Deutsche Bank Group
Santa Ana, CA
02.2025 - Current
- Cleaned Deutsche Bank office lobbies, conference rooms, and employee workspaces.
- Sanitized high-touch surfaces across secure banking facilities.
- Removed trash and recycling from work areas and service rooms.
- Maintained restrooms and stocked supplies in Deutsche Bank buildings.
- Followed security and safety procedures in financial office environments.
- Sweep, mop and vacuum floors of all areas.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
- Completed sweeping and vacuuming, glass cleaning and trash collecting.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Ensure that all spills are cleaned up immediately to prevent any accidents from occurring.
- Maintain janitorial supply inventory.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
- Clean windows, walls, ceilings, carpets and furniture in assigned areas.
- Responded to emergency cleaning requests to meet client expectations.
Store Associate
Goodwill
Fountain Valley, California
11.2024 - 02.2025
- Greeted shoppers and provided friendly customer service on Goodwill sales floor.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Processed donations and sorted merchandise for Goodwill retail display.
- Priced, tagged, and stocked clothing, housewares, and seasonal items.
- Maintained clean, organized sales areas and fitting rooms.
- Recovered merchandise and rotated stock to support Goodwill store presentation.
- Answered customer questions and directed shoppers to product locations.
- Supported team members with donation sorting, floor recovery, and closing tasks.
- Ensured the cleanliness and tidiness of the store.
- Demonstrated excellent customer service skills at all times.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Unloaded and moved merchandise to maintain aisles and set up product displays.
- Performed daily opening and closing procedures for store operation.
- Organized store displays to ensure maximum visibility of products.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Maintained knowledge of current promotions, policies concerning payment and exchanges.
Amazon Janitor
ABM Industries
Irvine, CA
04.2020 - 11.2024
- Sweep, mop and vacuum floors of all areas.
- Maintain janitorial supply inventory.
- Ensure that all spills are cleaned up immediately to prevent any accidents from occurring.
- Keep a log book of daily tasks completed for record keeping purposes.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Serviced, cleaned and restocked restrooms.
- Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
Seasonal Warehouse Associate
Costco
Tustin, CA
10.2019 - 02.2020
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
Data Entry Clerk
Ingardia Brothers Produce
Santa Ana, CA
09.2018 - 10.2019
- Identified, corrected, and reported data entry errors.
- Reviewed existing information for accuracy and made necessary corrections.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Processed customer orders accurately and in a timely manner.
- Verified accuracy and completeness of data entry into the database system.
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
Education
Associate of Science - Pharmacy Technician
Orange Coast College
Costa Mesa, CA 09.2026 - 10.2026
High School Diploma -
Godinez Fundamental High School
Santa Ana, CASkills
- Organization and Time Management
- Reliable and punctual
- Excellent communication skills
- Multitasking
- Problem resolution
- Quick learner
- Diligent
- Attention to detail
- Accuracy and precision
- Dependable work ethic
Languages
- English
- Spanish
Timeline
Associate of Science - Pharmacy Technician
Orange Coast College
09.2026 - 10.2026
Janitor
Deutsche Bank Group
02.2025 - Current
Store Associate
Goodwill
11.2024 - 02.2025
Amazon Janitor
ABM Industries
04.2020 - 11.2024
Seasonal Warehouse Associate
Costco
10.2019 - 02.2020
Data Entry Clerk
Ingardia Brothers Produce
09.2018 - 10.2019
High School Diploma -
Godinez Fundamental High School