Jennifer Gillman
Summary
A dedicated and knowledgeable administrative professional with an enthusiasm to learn new sectors and industries! I am a highly adaptable and positive team member, always seeking the best team and client outcome.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Temporary Legal Receptionist
Emerald Search Partners
10.2023 - Current
- Provide reception coverage for employee PTO
- Greet clients & visitors upon arrival, notifying corresponding attorney/host
- Validate visitor parking
- Manage conference room availability, prepare for client meetings with beverages and an organized meeting space
- Process ingoing and outgoing mail with respect to time sensitivity
- Ensure office supplies and client amenities are well-stocked
- Notify staff of any unexpected out of office requests
- Keep aware of staff entering and exiting the office for Firm Administrator’s awareness
- Manage multi-line phone system in a professional matter
- Ensure break rooms are clean and the supplied at all times
- Refer new clients to the appropriate attorney/assistant
- Any other projects/duties as assigned.
Talent Acquisition Coordinator
Skills Alliance (CONTRACT WITH SANA BIOTECHNOLOGY)
11.2021 - 04.2022
- Scheduled Zoom interviews and debrief meetings for hiring teams on the Technical Operations team
- Managed and stored any relevant candidate paperwork throughout the interview process (for example, CDA execution)
- Ensured delivery and operational excellence program services
- Provided a positive pre-hire experience for all client stakeholders and candidates
- Maintained a positive working relationship with key stakeholders
- Managed applicant interview stages through applicant tracking system (GreenHouse)
- Practiced professional and effective communication with executive team members, as well as candidates.
Talent Acquisition Coordinator
Discovery Communications
03.2020 - 12.2020
- Performed recruiting operations for Executive and Tech Recruiting in the direct-to-consumer business platform (Discovery Plus)
- Scheduled remote interview loops via Zoom (during COVID-19)
- Scheduled Coderpad screens for initial tech interviews
- Drafted offer letters
- Facilitated onboarding for contact new hires
- Managed the flow of candidates in the applicant tracking system, keeping candidates up to date with the latest information and interview materials
- Scheduled debriefs following interviews with key stakeholders.
Recruiting Coordinator
Omeros
07.2018 - 03.2020
- Supported five Recruiters (ranging from Tech, Non-Tech, Sales, and Executive)
- Facilitated company employee growth of 50%
- Created and designed both company-wide and internal team Recruiting SharePoint from scratch
- Implemented Service Level Agreements company-wide regarding the recruiting process
- Supported Sales and Marketing recruiting efforts by working collaboratively with remote Hiring Managers
- Communicated with candidates in order to ensuring a seamless interview experience possible
- Strategically scheduled interview loops (average loop consisting of up to 15 interviewers) with executives and company CEO
- Ran candidate background checks
- Built collaborative working relationships with Hiring Managers
- Tracked candidate expense reports and submitted them to Accounts Payable team
- Entered requisitions in Oracle to create POs for work orders (agency placement fees)
- Acted as Recruiter for our temporary roles, partnering with agencies and hiring managers to field candidates and interviews
- Managed Summer Internship program in processing pre-employment paperwork and setting up the req in Taleo for Hiring Managers.
Recruiting Coordinator
Starbucks
10.2016 - 06.2018
- Supported Retail Leadership, Supply Chain, Manufacturing, Store Development & Design, & Legal recruiters in candidate scheduling, job postings, arranging candidate travel, and processing candidate travel reimbursement
- Scheduled an average of 15-40 in-person interviews per week depending on the business, 15 phone interviews, and 15 job postings using Taleo ATS
- Set up & managed recurring “placeholder” interview days with field retail District Managers to streamline interview scheduling process
- Built reputation for the ability to create strong, trusting relationships with my recruiters in the business units I supported, as well as the hiring managers and stakeholders the recruiters supported
- Used 100’s of conference rooms in scheduling interviews across the US and Canada, ensuring candidates had the best experience possible for their visit
- Took on special projects such as revision of our team’s SharePoint site to ensure new coordinators had accurate information in which to train.
Recruiting Coordinator
Xtreme Consulting (Contract via T-Mobile)
11.2015 - 10.2016
- Partnered with Recruiters & Hiring Managers to deliver high service level Talent Acquisition
- Coordinated with candidates to schedule high volume in-person, phone, and video conference interviews on a national level across multiple time zones
- Booked average of 23 conference rooms and phone panel bridges for interviews per week
- Updated & managed candidate data in company’s ATS (Kenexa) during 5 stages of interview process
- Highly proficient in ATS Kenexa & MS Office Suite
- Communicated with candidates regarding interview confirmations/changes to their schedule
- Coordinated 4 out of state candidates per month with company’s travel department
- Processed up to 6 travel candidates’ expense reports per month
- Created and add process guides to Recruiting SharePoint
- Created WebEx “how-to” guide for interviewers used on current interview templates; viewed by 100’s of interviewers across country
- Trained/mentored 6 new employees on scheduling best practices to date
- Created training schedules for all new employees and mock interview loops for safe learning environment, used in all department wide trainings.
Education
Bachelor’s Degree of Psychology -
Western Washington University
12.2010
Skills
- Calendar Management
- Administrative Skills
- Tracking Spreadsheets
- Talent Acquisition
- Human Resources Support
- Pre-Employment Screening
- Relationship Building
- Documentation and Recordkeeping
- HRIS Technologies
Certification
Coordinator to Recruiter with Boolean Intermediate, The Bossy Sauce, 08/2023
Timeline
Temporary Legal Receptionist
Emerald Search Partners
10.2023 - Current
Talent Acquisition Coordinator
Skills Alliance (CONTRACT WITH SANA BIOTECHNOLOGY)
11.2021 - 04.2022
Talent Acquisition Coordinator
Discovery Communications
03.2020 - 12.2020
Recruiting Coordinator
Omeros
07.2018 - 03.2020
Recruiting Coordinator
Starbucks
10.2016 - 06.2018
Recruiting Coordinator
Xtreme Consulting (Contract via T-Mobile)
11.2015 - 10.2016
Bachelor’s Degree of Psychology -
Western Washington University
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