Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Gloska

Indianapolis,IN

Summary

Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures.

Overview

22
22
years of professional experience

Work History

CNA

Grandbrook Memory Care
01.2024 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

CNA/Clinical Liaison

Best Choice Home Care
10.2013 - 05.2024
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Responded to and investigated complaints and concerns of patients.
  • Evaluated patient satisfaction and made suggestions for changes or improvements.
  • Increased patient satisfaction by effectively communicating with interdisciplinary teams and providing appropriate clinical recommendations.
  • Collaborated with marketing efforts to showcase facility strengths and attract new referral sources from local hospitals or community-based organizations.
  • Verified insurance coverage for patients
  • Developed strong rapport with community partners by attending local health fairs, conferences, or networking events to promote the facility''s programs and services.
  • Enhanced patient safety measures throughout the entire continuum of care via regular audits on infection control procedures/tools implementation at the facility level.
  • Provided excellent customer service to patients and medical staff.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Resolved customer complaints using established follow-up procedures.
  • Helped address client complaints through timely corrective actions and appropriate referrals.
  • Worked with patients to ascertain issues and make referrals to appropriate specialists.
  • Offered simple, clear explanations to help clients and families understand home health policies and procedures.

CNA

St. Francis Hospital
07.2002 - 11.2013
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Transported patients between rooms and appointments or testing locations.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Resolved problems, improved operations and provided exceptional service.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

CNA -

Central Nine Career Center
Greenwood, IN

High School Diploma - General Studies

Franklin Central High School
Indianapolis, IN
05.2003

Skills

  • Certified Nursing Assistant (CNA)

Timeline

CNA

Grandbrook Memory Care
01.2024 - Current

CNA/Clinical Liaison

Best Choice Home Care
10.2013 - 05.2024

CNA

St. Francis Hospital
07.2002 - 11.2013

CNA -

Central Nine Career Center

High School Diploma - General Studies

Franklin Central High School

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Jennifer Gloska