Jennifer Gold
Roswell,GA
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Creative and curious person, with a passion for analytics. Diligent worker with strong communication and task prioritization skills. Ready to make an immediate contribution to the organization.
Overview
11
11
years of professional experience
Work History
Data Analytics Certificate
Coursera
10.2022 - 05.2023
- Learned analytical thinking skills, data analysis process, and spreadsheets.
- Performed data cleaning in spreadsheets and SQL databases.
- Organized and aggregated data for analysis, performed calculations with functions in spreadsheets and SQL queries and temporary tables in databases.
- Created visualizations and dashboards in Tableau.
- Wrote code in R to clean and analyze data, used RStudio to edit and run code, and created detailed data visualizations in RStudio.
ESL TEACHER
VIPKID, Inc
01.2017 - Current
- Educated students in basics of English grammar and conversational speaking.
- Increased ESL students' reading levels by integrating games and altering lesson plans for students needing extra guidance.
- Developed activities and integrated technology to diversify instruction
SERVICE MANAGER
Wells Fargo Bank, N.A.
08.2012 - 05.2016
- Improved sales and service scores by 5% year over year, used insights from sales, customer experience and fraud data to provide team recommendations.
- Developed strategy using analytical tools to reduce transaction errors and cash discrepancies.
- Communicate with multiple branches and departments to identify fraud and reduce operating losses.
- Oversaw 12 branches in Central Hillsborough District annually for audit preparation. Reduced high risk store operating losses year over year.
Education
Certificate - Google Data Analytics Professional Certificate
05.2023
BACHELOR OF SCIENCE - ENVIRONMENTAL SCIENCE
Skills
- SQL
- Data Cleaning
- Advanced Excel Spreadsheet Functions
- Data Visualization and Presentations
- Pivot Tables
- Clear and Concise Communication
- Data Science with R Programming
- Use Cases
- Business Management
Timeline
Data Analytics Certificate - Coursera
10.2022 - 05.2023
ESL TEACHER - VIPKID, Inc
01.2017 - Current
SERVICE MANAGER - Wells Fargo Bank, N.A.
08.2012 - 05.2016
Coursera - Certificate, Google Data Analytics Professional Certificate
Florida State University - BACHELOR OF SCIENCE, ENVIRONMENTAL SCIENCE
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