Jennifer Golema
Wyandotte,MI
Summary
Adept at fostering positive environments and ensuring customer satisfaction, I leveraged teamwork and problem-solving skills at Joyce Inc. to enhance delivery efficiency and safety. My background spans various roles, from teaching to caregiving, highlighting my adaptability and commitment to excellence. Proficient in time management and equipped with a valid driver's license, I consistently meet tight deadlines without compromising service quality.
Overview
21
21
years of professional experience
Work History
Delivery Driver
Joyce Inc.
07.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Assistant Teacher
Montessori Children's Place
07.2018 - 03.2019
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
Teacher
Children's Place Montessori
07.2017 - 07.2018
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
Airplane Cleaner
Prospect
04.2014 - 04.2015
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Caregiver
Visiting Angels Home Care
01.2008 - 01.2010
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
QSA
Northwest Airlines
06.2007 - 09.2007
- Utilized strong communication skills to effectively address customer concerns and provide solutions that met their needs.
- Handled challenging situations calmly and professionally, finding effective solutions under pressure without compromising quality of service delivery.
- Transport unaccompanied minors from planes
- Upheld company reputation by adhering to strict guidelines regarding privacy protection when handling sensitive client information.
- Completed all necessary paperwork accurately and efficiently to ensure proper documentation of transactions.
Airplane Cleaner
Prospect
02.2007 - 06.2007
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Lifeguard
YMCA Downriver
06.2004 - 05.2006
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to emergency situations in a timely, efficient manner.
Lifeguard
Grose Ile Golf and Country Club
06.2005 - 08.2005
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
No Degree - Early Childhood Care And Education
Wayne County Community College
Detroit, MI12-2025
High School Diploma -
Roosevelt High School
Wyandotte Mi06-2006
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Punctual and reliable
- Problem-solving
- Safe driving
- Time management skills
Languages
French
Limited Working
Interests
- Gym Workouts
- Running
- Outdoor Recreation
- Music
Timeline
Delivery Driver
Joyce Inc.
07.2023 - Current
Assistant Teacher
Montessori Children's Place
07.2018 - 03.2019
Teacher
Children's Place Montessori
07.2017 - 07.2018
Airplane Cleaner
Prospect
04.2014 - 04.2015
Caregiver
Visiting Angels Home Care
01.2008 - 01.2010
QSA
Northwest Airlines
06.2007 - 09.2007
Airplane Cleaner
Prospect
02.2007 - 06.2007
Lifeguard
Grose Ile Golf and Country Club
06.2005 - 08.2005
Lifeguard
YMCA Downriver
06.2004 - 05.2006
No Degree - Early Childhood Care And Education
Wayne County Community College
High School Diploma -
Roosevelt High School