Jennifer Goleman
Hanford,CA
Summary
Dynamic Hotel Maintenance Engineer with a proven track record at Welcome Group Inc, excelling in electrical systems maintenance and guest complaint follow-up. Recognized for streamlining communication and enhancing operational efficiency, I leverage strong problem-solving skills to ensure a safe and welcoming environment while maintaining high standards of cleanliness and functionality.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Hotel Maintenance Engineer
Welcome Group Inc
09.2023 - Current
- Streamlined communication between front desk staff and maintenance team, ensuring that guests'' concerns were addressed quickly and efficiently.
- Maintained an organized maintenance workshop, ensuring that tools and supplies were readily available for staff to complete tasks efficiently and effectively.
- Created detailed reports on maintenance activities, allowing management to make informed decisions regarding resource allocation and capital improvement planning.
- Ensured precise tracking of work orders, inventory, and warranty records to support future maintenance.
- Coordinated with other departments to minimize disruption during scheduled maintenance activities or emergency repairs.
- Conducted regular safety audits, ensuring compliance with local building codes and OSHA regulations.
- Collaborated with housekeeping staff to ensure all rooms were maintained at the highest level of cleanliness and functionality.
- Established positive relationships with vendors and contractors, fostering collaboration on various projects as needed.
Security Officer
Allied Universal Security Services
09.2022 - 10.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Delivered outstanding customer service by addressing visitor inquiries regarding facility safety.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Sanitation Worker
PSSI Sanitation
03.2020 - 09.2022
- Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
- Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.
- Collected, sorted, and disposed of garbage and recycling from production work areas.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Enhanced cleanliness by thoroughly sweeping, mopping, and sanitizing various surfaces in public spaces.
- Handled spills in work and common areas and used proper methods to clean and sanitize each material.
- Streamlined cleaning processes through the efficient use of equipment such as pressure washers, vacuum trucks, and brooms.
- Prepared cleaning solutions and equipment in accordance with health and safety standards.
- Upheld strict cleanliness standards by closely adhering to company policies, municipal codes, and industry regulations regarding sanitation practices.
- Worked with team members from multiple departments to maintain strict cleanliness standards.
- Ensured public safety by removing hazardous materials and reporting potentially dangerous situations to supervisors.
- Assisted in basic maintenance and repair of cleaning equipment to reduce downtime.
Construction Worker
Valley Paint and Maintenance
03.2015 - 06.2020
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Operated power equipment to move materials and promote job efficiency.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Assisted with successful, time-sensitive renovations of various structures.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
- Contributed to a positive work culture by fostering teamwork among staff through open communication channels, which led to higher overall productivity levels during projects.
- Improved client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly.
Education
High School Diploma - General Studies
Lemoore Cyesis
Lemoore, CA03.1999
Skills
- Painting and finishing
- Electrical systems maintenance
- Equipment troubleshooting
- Boiler operations
- Plumbing repairs
- Fire safety systems
- Locksmithing
- Swimming pool maintenance
- Pool and spa maintenance
- Guest complaint follow-up
- Preventive system repair
- Teamwork
- Problem-solving
- Hand and power tool use
- Time management
- Attention to detail
- Problem-solving abilities
- Cleaning and sanitizing
- Multitasking
Certification
OSHA card
Bsis guard card
Timeline
Hotel Maintenance Engineer
Welcome Group Inc
09.2023 - Current
Security Officer
Allied Universal Security Services
09.2022 - 10.2023
Sanitation Worker
PSSI Sanitation
03.2020 - 09.2022
Construction Worker
Valley Paint and Maintenance
03.2015 - 06.2020
High School Diploma - General Studies
Lemoore Cyesis
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