Jennifer Gomez
Los Lunas,NM
Summary
Versatile and dedicated professional with strong organizational abilities, effective communication skills, crisis management expertise, and exceptional problem-solving capabilities. Adept at learning quickly and eager to enhance personal and professional growth. Fully committed to acquiring necessary training and education to meet and exceed the requirements for the role of an evidence technician.
Overview
9
9
years of professional experience
Work History
School Aide
Dennis Chavez Elementary
08.2024 - Current
- Resolving conflicts
- Organized students entering cafeteria into the food line to keep groups flowing smoothly.
- Circulated among tables to assist young students and special needs children with opening milk containers and lunch items.
- Regulated dismissal of students by section and guided disposal of tray and silverware in return area.
- Disciplinary actions when necessary
- Help students who are having difficulty
- Ensure students are eating properly and following food hygiene guidelines
- Responsible for ensuring that the students are playing safely on the playground equipment and following the rules
- Fostered positive social interactions among students by enforcing proper lunchroom etiquette and behavior guidelines.
- Enhanced lunchroom safety by maintaining a clean and organized environment.
- Provided exceptional customer service to both students and staff, creating a pleasant dining experience for all parties involved.
- Contributed to an inclusive and welcoming atmosphere within the lunchroom by treating all students and staff with respect and professionalism.
- Cleaned and sanitize surfaces
Family manager
Self-employeed
03.2019 - Current
- Due to my husband being in a full active duty status and deployable at any given moment I was tasked with full family management and support
- Established routines within the household that promoted consistency in daily living while allowing flexibility when needed.
- Maintained a clean and organized household for improved efficiency and stress reduction.
- Coordinated daily activities, ensuring punctual attendance at school, appointments, and extracurricular activities.
- Fostered independence in children by teaching them essential life skills such as time management, organization, and self-care techniques.
- Managed medical appointments, ensuring each family member received appropriate care while maintaining comprehensive records of health-related information.
- Developed strong relationships with educators and healthcare providers for optimal support of family members.
- Problem solving: Devising activities to keep children engaged and address challenges
- Attended to the emotional well-being of each family member, providing support during challenges and celebrating accomplishments.
- Handled conflict resolution within the family unit to promote an environment of understanding and harmony.
- Coordinated social events and gatherings for extended family members to maintain strong connections within the larger family network.
- Assisted children in their academic growth with dedicated homework help sessions and tutoring when needed.
- Facilitated open lines of communication between all family members to address any issues or concerns proactively.
- Provided guidance and supervision for children''s online activity, ensuring safe and age-appropriate digital experiences.
- Developed comprehensive emergency plan, enhancing family safety and preparedness.
- Encouraged physical fitness through family sports and outdoor activities.
- Coordinated family vacations that balanced relaxation and adventure, creating lasting memories.
- Negotiated with service providers to lower costs, ensuring high-quality services at reduced prices.
- Resolved conflicts among siblings with empathy and effective communication strategies.
- Managed household budget, leading to significant savings on monthly expenses.
- Facilitated children's academic success with dedicated homework and study schedules.
Cashier
Dollar General Store
05.2020 - 07.2020
- Restocked and rotated merchandise in front lanes
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Ensured store reset was conducted with additional employees present during closing hours
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Sales Associate
Home Depot
08.2018 - 09.2018
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Assistant Manager
Dollar General
12.2017 - 08.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Assisted with scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Implemented loss prevention strategies, significantly reducing shrinkage.
Caregiver
Home Instead
08.2017 - 12.2017
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Server
Sonic
08.2017 - 08.2017
- Prepared drinks and ice cream
Disabled Caregiver
C.C.C.D.D
01.2016 - 08.2017
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Education
High School Diploma -
Belen High School
Belen, NM05.2015
Skills
- Organization
- Attention to Detail
- Multitasking
- Communication skills
- Active Listening
- Safety awareness
- Time management
- Planning skills
- Task Prioritization
- Goal Setting
- Professionalism
- Crisis management skills
- Problem-solving abilities
- Document Management
- Team Collaboration
- Adaptability & Dependability
- Recordkeeping & Confidentiality
- Public Relations
- Windows Microsoft Suite
- Computer Skills
- Powerpoint
- Excel
- Word
- Empathy and patience
- First Aid Training
- Cleaning and sanitation
- Money Handling
- Customer Service
References
- Kyana Garcia, Belen Police Department, 505-639-9910
- Dakota Malott, 501-283-3510
- Arlene Clevenger, Belen Consolidated Schools, 505-610-3032
Timeline
School Aide
Dennis Chavez Elementary
08.2024 - Current
Cashier
Dollar General Store
05.2020 - 07.2020
Family manager
Self-employeed
03.2019 - Current
Sales Associate
Home Depot
08.2018 - 09.2018
Assistant Manager
Dollar General
12.2017 - 08.2018
Caregiver
Home Instead
08.2017 - 12.2017
Server
Sonic
08.2017 - 08.2017
Disabled Caregiver
C.C.C.D.D
01.2016 - 08.2017
High School Diploma -
Belen High School
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