Summary
Overview
Work History
Education
Skills
Websites
Additional Information
Languages
Timeline
Generic

Jennifer Gomez

Winchester,VA

Summary

Recent graduate from William & Mary with a strong academic foundation in public health, social science, and applied research. Experienced in customer service, research, and community engagement with a proven ability to adapt skills to healthcare and social work environments. Dedicated first-generation student and W&M Scholar with a passion for advancing health equity and supporting underserved populations.

Overview

7
7
years of professional experience

Work History

Undergraduate Researcher

William & Mary
06.2025 - 08.2025
  • Conducted original research on HIV risk among Hispanic migrant workers.
  • Designed literature reviews, synthesized qualitative and quantitative data, and authored an A+ research paper.
  • Applied health development and policy frameworks to real-world issues impacting migrant populations.

Call Service Representative

William & Mary
02.2023 - 01.2024
  • Managed high-volume outreach calls with professionalism and empathy to diverse alumni and donors.
  • Maintained accurate, confidential records; transferable to HIPAA-compliant healthcare record systems.
  • Built rapport and effectively communicated sensitive information, supporting relationship-building goals.

Customer Service & Support

Home Depot, Walmart, Wendy’s
01.2019 - 01.2022
  • Delivered frontline service to diverse customers in high-volume settings.
  • Trained new staff, managed conflict resolution, and collaborated in team-oriented environments.
  • Maintained attention to detail with inventory and transactions, transferable to patient registration.

Education

Bachelor of Arts - Kinesiology With A Concentration in Public Health

College of William & Mary
Williamsburg, VA
08.2025

Skills

  • Bilingual: English & Spanish (professional working proficiency)
  • Electronic records management & data entry (parallel to EHR/EMR systems)
  • Public health research methods & program evaluation
  • Confidential information handling (HIPAA relevance)
  • Strong written and oral communication; empathetic client interaction
  • Microsoft Office Suite (Word, Excel, Outlook); Data synthesis and analysis
  • GIS

Websites

Additional Information

Have experience in volunteering mainly with underserved communities and children. Experience includes: elementary school mentoring, library volunteer, working with high risk children, and interpreting

Languages

English
Native or Bilingual

Timeline

Undergraduate Researcher

William & Mary
06.2025 - 08.2025

Call Service Representative

William & Mary
02.2023 - 01.2024

Customer Service & Support

Home Depot, Walmart, Wendy’s
01.2019 - 01.2022

Bachelor of Arts - Kinesiology With A Concentration in Public Health

College of William & Mary

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