Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Gonzalez

Chicago,IL

Summary

Versatile and dynamic, with a proven track record at Target, I excel in customer service and problem-solving. Fluent in English and Spanish, I enhance team performance through effective training and mentoring. My adaptability and attention to detail have consistently improved operational efficiency and customer satisfaction, showcasing a commitment to continuous development and proactive teamwork.

Overview

7
7
years of professional experience

Work History

Team Member

Target
08.2021 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Assistant

After School Matters
09.2017 - 10.2020
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Worked closely with management to provide effective assistance for specific aspects of class operations.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Demonstrated adaptability by quickly mastering new skills for various tasks.

Education

High School Diploma -

Benito Juarez Community Academy
Chicago, IL
06-2021

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Following instructions
  • Complex Problem-solving
  • Training and mentoring
  • Active listener
  • Adaptive and creative
  • FLUENT IN English
  • FLUENT IN Spanish
  • Continuous development

Timeline

Team Member

Target
08.2021 - Current

Assistant

After School Matters
09.2017 - 10.2020

High School Diploma -

Benito Juarez Community Academy
Jennifer Gonzalez