Jennifer Gonzalez

Office Manager

The Jewelry Junkie

04.2016 - Current

Coordinated daily office operations to ensure efficiency and organization.
Managed inventory and procurement processes for office supplies and jewelry materials.
Assisted in scheduling appointments and managing calendars for staff members.
Implemented office procedures that enhanced workflow and reduced delays.
Trained new employees on operational protocols and software systems used in office tasks.
Monitored vendor relationships to ensure quality service delivery and cost-effectiveness.
Organized team meetings, preparing agendas, notes, and action items for follow-up.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Implemented comprehensive training program for new hires, improving their integration into team and productivity.
Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.