Jennifer Gordon

• Verified patient insurance coverage and benefits for medical claims.
• Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.
• Identified and resolved discrepancies between patient information and claims data.
• Processed insurance payments and maintained accurate documentation of payments.
• Researched and resolved complex medical claims issues to support timely processing.
• Responded to correspondence from insurance companies.
• Educated clients on insurance policies and procedures.

• Adhered to strict HIPAA guidelines to protect patient privacy.
• Checked patient insurance, demographic, and health history to keep information current.
• Helped patients complete necessary medical forms and documentation.
• Coordinated patient scheduling, check-in, check-out and payments for billing.

· Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.

• Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.