Jennifer Gordon

Delivers mail and packages following both federal and USPS rules and regulations. Lifts.

• Bend climbs responsible for loading and unloading mail and packages. Customer service to the door requiring signature and accountable items

• Cash handling and bank drops.
• Loan management
• POS system experience accountable for all client files and following CFPB regulations
• Trained other store employees.
• Pay accounts payable. Balance the store books.
• Manage court proceedings and judgments in accordance to law.

• Excessive cash handling.
• In charge of all aspects of branch operation
• Achieving idaho's number one store.
• Required to read, understand and relate loan document and contracts to clients.
• Required to train my teams employees.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Increased sales through effective merchandising strategies and targeted promotions.
• Generated repeat business through exceptional customer service.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.