Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
1
1
Certification
Work History
CT Technologist
Baptist Medical Center Clay/South/Jacksonville
06.2022 - Current
Enhanced patient comfort by providing clear explanations of CT scan procedures and addressing concerns.
Promoted departmental efficiency through excellent time management skills when handling multiple tasks simultaneously.
Assisted radiologists with image-guided body biopsies and drainages.
Traveled within multiple Baptist facilities to help with coverage.
Calibrated, maintained and troubleshot radiologic equipment to minimize operational downtime.
Ensured accurate diagnosis by meticulously following imaging protocols and adjusting techniques based on patient needs.
Collaborated with radiologists to optimize image quality, leading to improved diagnostic accuracy.
Implemented safety measures to minimize radiation exposure for both patients and staff members.
Flexible shift coverage when needed
X-Ray Technologist
Baptist MD Anderson Cancer Center, Baptist Beaches
05.2021 - 03.2022
Conducted routine and STAT exams at fast-paced outpatient facility
Conducted fluoroscopic procedures: UGI, BE, SB, Esophagram and Arthrogram.
Performed mobile studies and OR/C-Arm experience during surgical procedures.
Worked with all age groups to include geriatric and pediatric.
Adaptable to all new positioning criteria for orthopedic imaging.
Billing Relationship Manager
AT&T Inc.
07.2016 - 09.2020
Evaluated quality problems and performed bill reviews to identify and resolve
Resolved conflicts and negotiated agreements between parties to reach win-win solutions
Worked with Global Signature customers to provide exceptional customer service
Managed high-value existing and new business partnerships to deliver on objectives and maximize corporate revenue, support, and awareness
Customer Care Representative
AT&T Inc.
06.1996 - 07.2016
Eliminated inefficiencies by educating and training new employees on best practices
Conferred with customers about concerns with products/services to resolve problems
Education
Computed Tomography -
MIC/Pulse Radiology/ASRT
Jacksonville, FL
04.2023
Associate of Science-Radiologic Technology -
Keiser University
Jacksonville, Florida
05.2022
Banking and Financial Support Services -
Onondaga Community College
Syracuse, NY
01.1995
Skills
GE Optima & GE Revolution operation
Quality Assurance
Calm Under Pressure
Excellent Communication
Critical Thinking
Troubleshooting
Task Prioritization
PPE use
Accomplishments
Three-time National Qualifier (Women’s Masters Division) in the North American Strongman Corporation
Certification
ARRT (#1038348) and State of Florida License (#CRT102496)
American Society of Radiologic Technologist (#890720)
Phi Theta Kappa Honor Society-Beta Omicron Iota Chapter-Keiser University
Lambda Nu National Honor Society-Florida Kappa Upsilon Chapter-Keiser University
American Heart Association BLS/CPR
Timeline
CT Technologist
Baptist Medical Center Clay/South/Jacksonville
06.2022 - Current
X-Ray Technologist
Baptist MD Anderson Cancer Center, Baptist Beaches