Jennifer Grabowski
Summary
I am a responsible and dependable graduate from the University of Bridgeport with an Associates and Bachelors Degree in Dental Hygiene. An accomplished Dental Hygienist offering 2 years of experience caring for underserved and uninsured patient populations. Expert in providing preventive and restorative care while working to raise awareness of dental hygiene and oral care. Compassionate and understanding when treating and talking with individuals and families.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
08.2021 - Current
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Experience in administering IV to patients using aseptic techniques.
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
Server
Outback Steakhouse
01.2018 - 03.2021
- Handled money responsibly, tending to customers wants and needs, always put a smile on the customers face, make sure to let them leave happy, never say “no” or “we can't do that' until fully checking if not capable, performed cleaning duties after every shift, stocked entire restaurant as needed, get to know the customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Sliders Bar and Grill
01.2016 - 12.2018
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Sales Associate/ Cashier
Roly Poly
01.2013 - 12.2016
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
Bachelor of Science - Dental Hygiene
University of Bridgeport
Bridgeport, CT05.2024
High School Diploma -
New Britain High School
07.2017
Skills
- Oral Hygiene Instruction
- Dental Radiology(film and digital)
- Dental Scaling and Root planning procedures
- Local Anesthesia
- Laser therapy
- Subgingival Irrigation
- Arestin
- Topical Fluoride and Sealant placement
- Working in various work environments such as hospitals, pediatric office, community health centers
- Online software such as Fuse, Eaglesoft, and Dentrix
Certification
- CPhT - Certified Pharmacy Technician
- RDH - Registered Dental Hygienist
- Local Anesthesia certification
- Laser Therapy certification
Timeline
Pharmacy Technician
CVS Pharmacy
08.2021 - Current
Server
Outback Steakhouse
01.2018 - 03.2021
Server
Sliders Bar and Grill
01.2016 - 12.2018
Sales Associate/ Cashier
Roly Poly
01.2013 - 12.2016
Bachelor of Science - Dental Hygiene
University of Bridgeport
High School Diploma -
New Britain High School
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