Jennifer Grafton
Wallingford,PA
Summary
Detail-oriented Office Manager experienced in overseeing and improving office services. Diplomatic and patient professional possessing creative mindset to drive needed improvements. Skilled with business correspondence, bookkeeping and project management.
Overview
7
7
years of professional experience
Work History
Office Manager
Penn Linen & Uniform Services
Philadelphia, PA
09.2006 - 02.2014
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Provided administrative support to management team including preparing reports and presentations.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
Education
High School Diploma -
Strath Haven High School
Wallingford, PA06-2006
Skills
- Billing
- Vendor engagement
- Office Management
- Customer Service
- Document Management
- Report Preparation
- Mail handling
- Financial Reporting
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Payroll and budgeting
References
References available upon request.
Timeline
Office Manager
Penn Linen & Uniform Services
09.2006 - 02.2014
High School Diploma -
Strath Haven High School
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