Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Graham

Las Vegas

Summary

Proven leader in custodial management, excelling in cleaning techniques and team training. Committed to enhancing operational efficiency and ensuring safe, sanitary facilities.

Overview

52
52
years of professional experience

Work History

Head Custodian

Clark County School District, CCSD
Las Vegas, NV
01.2020 - Current
  • Supervised daily cleaning operations to ensure safe and sanitary facilities across multiple school sites.
  • Trained and mentored custodial staff on best practices and safety procedures, enhancing team performance.
  • Developed and implemented efficient scheduling for maintenance tasks, maximizing operational effectiveness.
  • Conducted regular inspections of school facilities to identify maintenance needs and ensure compliance with health standards.

Food Server Porter

Orleans Hotel & Casino
Las Vegas, NV
01.2010 - 12.2020
  • Delivered exceptional customer service in fast-paced dining environment to enhance guest satisfaction.
  • Assisted with training new staff on menu knowledge and service protocols to ensure consistency.
  • Managed multiple tables efficiently, prioritizing tasks to maintain smooth workflow during peak hours.
  • Collaborated with kitchen staff to communicate special requests and dietary restrictions effectively.

Food Service Porter

Rio Hotel and Casino
Las Vegas, NV
01.1986 - 12.2020
  • Maintained cleanliness and organization in guest service areas to enhance guest experience.
  • Assisted guests with luggage and transportation arrangements, ensuring timely delivery.
  • Collaborated with team members to streamline operations during peak hours.
  • Inspected service equipment regularly to ensure functionality and safety compliance.

Restaurant Hostess

El Cortez Hotel Casino
Las Vegas, NV
01.1978 - 12.1986
  • Greeted and seated guests promptly, ensuring a welcoming atmosphere.
  • Managed reservation systems to optimize seating efficiency and guest flow.
  • Collaborated with kitchen staff to communicate special requests and dietary restrictions.
  • Trained new hostesses on front-of-house procedures and customer service standards.

Restaurant Hostess

Hard Rock Casino
Las Vegas, NV
01.1974 - 12.1978
  • Oversaw waiting lists during peak hours to reduce guest wait times effectively.
  • Developed strategies to enhance guest experiences through personalized service initiatives.
  • Implemented feedback mechanisms to improve overall dining satisfaction ratings.
  • Coordinated special events, ensuring seamless operations from planning to execution.

Education

High School Diploma -

Clark High School
Las Vegas, NV

Skills

  • Carpet cleaning
  • Cleaning techniques

Timeline

Head Custodian

Clark County School District, CCSD
01.2020 - Current

Food Server Porter

Orleans Hotel & Casino
01.2010 - 12.2020

Food Service Porter

Rio Hotel and Casino
01.1986 - 12.2020

Restaurant Hostess

El Cortez Hotel Casino
01.1978 - 12.1986

Restaurant Hostess

Hard Rock Casino
01.1974 - 12.1978

High School Diploma -

Clark High School
Jennifer Graham