JENNIFER GRANT
Palatine,IL
Summary
Multi-talented Senior Executive knowledgeable about sales, operations and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance. High-achieving senior executive bringing expertise in business planning, revenue development and change management. Offers 25 years of leadership in the Food Service/ Retail Grocery industry along with entrepreneurial, forward-thinking mindset and demonstrated track record of accomplishment.
Overview
23
23
years of professional experience
Work History
Senior Vice President
Windy City Deli Provisions
04.2011 - Current
- Drove corporate revenue by creating strategies that fit perfectly with company's vision and mission.
- Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
- Networked with customers
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
Deli Director
North East Military Sales
04.2004 - 04.2011
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Inventoried food products and associated materials on weekly basis.
- Observed quality assurance standards to optimize freshness of deli products.
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
- Set schedules for 11 staff by planning and designating shifts and hours.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
Store Associate
DECA Commissary
05.2001 - 03.2004
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Increased sales and customer satisfaction through personalized servicing.
Education
Associate of Science - Management Studies
Pensacola Junior College
Pensacola, FLBachelor of Science - Business Management
University of Maryland - University College
Hyattsville, MD08.2003
Skills
- Strategic Plans
- Financial Management
- Policies and Procedures
- Budget Preparation
- Process Improvements
- Partnership Development
- Operations Management
- Procedure Implementation
- Administrative Support
- Staff Management
- Scheduling
- Operational Management
- Operational Leadership
- Project Management
- Business Planning
- Policy Development
- Expense Reporting
- Schedule Management
Timeline
Senior Vice President
Windy City Deli Provisions
04.2011 - Current
Deli Director
North East Military Sales
04.2004 - 04.2011
Store Associate
DECA Commissary
05.2001 - 03.2004
Associate of Science - Management Studies
Pensacola Junior College
Bachelor of Science - Business Management
University of Maryland - University College
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