Jennifer Grantham
Bristol,PA
Summary
Hardworking Property Manager with proven history of managing diverse property portfolios and ensuring tenant satisfaction. Successfully managed multiple properties, overseeing maintenance, leasing, and financial operations. Demonstrated proficiency in conflict resolution and tenant relations, ensuring smooth and efficient property management.
Overview
13
13
years of professional experience
Work History
Property Manager
Evergreen Communities, LLC
12.2022 - 03.2025
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Conducted regular property inspections to identify maintenance needs, safety hazards, and compliance issues, ensuring a well-maintained and safe living or working environment.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Coordinated with legal counsel to resolve tenant disputes.
Office Manager
PROJECT FREEDOM
09.2021 - 01.2023
- Assisted Property Manager/Social Services Coordinator in meeting tax credit requirements
- Managed and maintained waiting list after determining eligibility of applicant
- Collected rent and maintained rent ledger, made bank deposits, and tracked all on-site spending
- Created and distributed: monthly calendar of events to tenants, memos, newsletters and notices
- Communicated with applicants, tenants, suppliers, contractors and management
Employment Specialist
COMMUNITY OPTIONS
07.2012 - 06.2022
- Helped find and/or supported clients at their place of employment
- Worked side by side with individuals at the job site, while teaching independent job skills
- Communicated employee's progress to the employer and support people
- Completed all in-house documentation, (progress note, monthly reports, etc.), and trainings
- Established strong relationships with local employers to match clients with suitable job opportunities.
- Assisted clients with completing job applications and submitting resumes to improve interview chances.
Office Manager
BEAUTIFIED LANDSCAPING
09.2019 - 06.2021
- Resolved customer complaints and responded to all customer questions or inquiries
- Processed payroll
- Communicated and worked alongside owner daily, to ensure operations ran smoothly
- Created, sent out and maintained invoices, daily
- Scheduled estimates, jobs and driver routes
Community Integration Specialist
COMMUNITY OPTIONS
07.2012 - 07.2014
- Supported individuals and family members to increase independence
- Assisted in building a support network between the individual, family members and community
- Participated in ISP meetings for future planning
- Documented individual's progress toward ISP goals
Education
Certificate - Professional Cooking
STAR CAREER ACADEMY
Philadelphia, PA01.2016
Nursing - No degree
BUCKS COUNTY COMMUNITY COLLEGE
Newtown, PA01.2015
Skills
- Leadership
- Communication
- Teamwork
- Time Management
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Tenant relations
- Staff management
Accomplishments
- Oversaw multiple residential family properties totaling over 300 individual units.
Timeline
Property Manager
Evergreen Communities, LLC
12.2022 - 03.2025
Office Manager
PROJECT FREEDOM
09.2021 - 01.2023
Office Manager
BEAUTIFIED LANDSCAPING
09.2019 - 06.2021
Employment Specialist
COMMUNITY OPTIONS
07.2012 - 06.2022
Community Integration Specialist
COMMUNITY OPTIONS
07.2012 - 07.2014
Certificate - Professional Cooking
STAR CAREER ACADEMY
Nursing - No degree
BUCKS COUNTY COMMUNITY COLLEGE
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