Jennifer Graves
Pine City,MN
Summary
Dynamic Mental Health Coordinator at Dungarvin, skilled in crisis intervention and treatment planning. Successfully mentored staff, enhancing crisis management capabilities and ensuring client safety. Proficient in psychosocial evaluation and committed to promoting self-care and mental health education, fostering independence among individuals with diverse needs.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Mental Health Coordinator
Dungarvin, Minnesota
Stanchfield, MN
02.2025 - Current
- Coordinated daily support services for individuals with mental health needs and developmental disabilities.
- Documented behavioral observations, incidents, and service updates in compliance records.
- Communicated care concerns with team members, families, and external providers.
- Supported implementation of individualized service plans and treatment goals.
- Assisted with medication routines, appointments, and routine household tasks.
- Monitored client safety and responded to behavioral changes with calm, consistent intervention.
- Adapted quickly to changing needs while following program policies and care standards.
- Conducted crisis intervention sessions, effectively de-escalating situations and ensuring client safety.
- Mentored new hires as they acclimated to their roles within the multidisciplinary team setting.
- Increased staff competency in managing mental health crises through targeted training initiatives.
- Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
- Stayed current on mental health research to follow new developments and research in mental health field.
Direct Support Professional
PHASE
Beroun
08.2024 - 01.2025
- Supported individuals with daily living activities, promoting independence and consistent personal care routines.
- Monitored behavior patterns and documented observations for care plans and team review.
- Administered medications and followed instructions for safety, accuracy, and compliance.
- Assisted with community outings, transportation, and social engagement opportunities.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Direct Support Professional
VIP
Rancho Cucamonga, CA
03.2022 - 06.2024
- Communicated needs and progress clearly with families, supervisors, and support teams.
- Implemented individualized support strategies to encourage positive behaviors and skill development.
- Maintained accurate records, incident reports, and service documentation in required systems.
- Modeled professional practices for peers, reinforcing consistency across client support activities.
- Trained new team members on behavior support plans, documentation standards, and client routines.
- Monitored shift coverage, assignments, and client needs to support reliable program operations.
- Coordinated communication between staff, families, and case managers to address changing support needs.
- Addressed client behavioral concerns using approved intervention strategies and de-escalation techniques.
- Led corrective coaching for staff performance issues while promoting accountability and quality care.
- Promoted independence among clients by teaching essential life skills such as budgeting, cooking, and public transportation use.
- Conducted regular performance evaluations for direct support professionals to identify areas of improvement and guide professional development.
- Coordinated transportation services for clients enabling access to various community activities while promoting inclusion opportunities.
- Addressed behavioral challenges proactively by implementing positive behavior supports and collaborating with behavioral specialists.
- Served as a role model for staff in demonstrating compassionate care practices that prioritize respect for each individual''s dignity and rights.
Education
No Degree - Human Services
Cypress College
Cypress, CA06-2010
Skills
- Substance abuse awareness
- Psychosocial evaluation
- Therapeutic techniques
- Suicide prevention
- Self-care promotion
- Mental health education
- Crisis intervention
- Treatment Planning
- Substance abuse treatment
- Mental health screening
- Anger management techniques
- Reliability
- Certified in CPR/AED
- Clinical interventions
Certification
- Certified Drug and Alcohol Specialist
- Certification in Humanaties[Company Name] - [Timeframe]
Timeline
Mental Health Coordinator
Dungarvin, Minnesota
02.2025 - Current
Direct Support Professional
PHASE
08.2024 - 01.2025
Direct Support Professional
VIP
03.2022 - 06.2024
No Degree - Human Services
Cypress College