Jennifer Gray
Waterloo,IL
Summary
Self-driven, energetic and patient-focused Dental Hygienist with 15 years of clinical experience treating individuals with diverse dental concerns and 1 year of management experience. Passionate about providing compassionate care and building relationships with patients and staff. Active listener with commitment to developing rapport. Offering exceptional patient education skills to promote preventive care.
Overview
16
16
years of professional experience
Work History
Dental Program Manager
Family Care Health Centers
08.2023 - Current
- Ensured smooth day-to-day operations of the clinic by managing staff scheduling, resource allocation, and patient flow.
- Led a diverse team of professionals in delivering exceptional patient care within established dental programs.
- Championed initiatives to promote oral health education within the community, raising awareness on proper dental care practices and preventive measures.
- Created a supportive work environment that facilitated open communication among team members, fostering collaboration and innovation in service delivery strategies.
- Part time dental hygiene duties
- Conducted regular performance evaluations of dental team members, fostering professional growth and development.
- Coordinated continuing education opportunities for staff members, ensuring ongoing clinical skill enhancement and knowledge expansion.
- Streamlined dental office operations for increased efficiency with thorough workflow process analyses and improvements.
- Recruited, hired and developed office teams to offer best-in-class patient care.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Participated in an 8 month leadership course.
- Engaged with Dental providers to ensure smooth day to day workflow and helped identify areas of improvement.
Registered Dental Hygienist
Southampton Dental
08.2010 - 08.2023
- Provided quality, compassionate care to high volume of medically compromised and/or underserved populations.
- Educated patients on importance of meticulous oral hygiene.
- Maintained accurate medical and dental records by documenting important patient data in Dentrix.
- Performed preventive maintenance on dental equipment and resolved malfunctions by troubleshooting.
- Carried out advanced root planing procedures.
- Coordinated hygiene inventory management by tracking supplies, placing orders and verifying receipt of items.
- Improved and developed knowledge through continuing education courses and seminars.
- Delivered compassionate care and monitored patient comfort through communication, exceptional clinical skills, gentle approach and rapport development.
- Correctly administered local anesthetic, nitrous oxide and adjunctive therapies.
- Exposed and interpreted digital radiographs to identify caries, suspicious areas and other dental issues.
- Mentored first year dental hygiene students as they rotated through the practice.
- Built a strong patient following.
Dental Hygienist
Des Peres Dentistry
07.2008 - 08.2010
- Captured and interpreted radiographs.
- Carried out prophylactic and root planing procedures.
- Screened patients for signs of oral cancer, lesions or disease by visually and manually inspecting mouth and gums.
- Applied fluoride and dental sealants to protect teeth from decay.
- Maintained accurate medical and dental records.
Education
Bachelor Of Science - Dental Hygiene
Southern Illinois University Carbondale
Carbondale, IL05.2008
Associates Of Arts -
Richland Community College
Decatur, IL05.2005
Skills
- Treatment planning and execution
- Periodontal evaluation
- Excellent organizational skills and ability to multitask
- Dentrix and Epic
- Administration of anesthetic
- Sales of oral care devices
- Active Listener
- Root planing and scaling expertise
- Patient education and prophylaxis
- Patient/coworker/staff relationship building
- Proficient in Microsoft applications including Word, Power Point and Excel
- Strong communication skills
- Excellent time management
- Detail oriented
Timeline
Dental Program Manager
Family Care Health Centers
08.2023 - Current
Registered Dental Hygienist
Southampton Dental
08.2010 - 08.2023
Dental Hygienist
Des Peres Dentistry
07.2008 - 08.2010
Bachelor Of Science - Dental Hygiene
Southern Illinois University Carbondale
Associates Of Arts -
Richland Community College
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