Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Jennifer Green

Lake Placid,FL

Summary

Dynamic retail banker with TD Bank, adept at enhancing customer loyalty and driving sales through proactive engagement. Skilled in banking software and compliance, I excel in fraud prevention and cash handling. Recognized for improving teller accuracy and reducing transaction wait times, I bring a positive attitude and commitment to customer service excellence.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Retail Banker

TD Bank
05.2022 - Current
  • Identified, marketed and recommended bank products and services to achieve individual sales.
  • Enhanced customer loyalty through proactive communication and timely resolution of issues.
  • Supported branch operations by performing various administrative tasks such as filing, data entry, and report generation as needed.
  • Followed through on risk and compliance processes and policies to safeguard customer assets, maintain privacy and act in best interest.
  • Engaged customers in needs-based conversations to identify opportunities and address banking plans and credit card needs.
  • Improved teller accuracy by conducting regular audits and emphasizing the importance of attention to detail.
  • Reduced transaction wait times through efficient multitasking and effective queue management techniques.

Substitute Teacher

Highlands County School Board
02.2021 - 05.2022
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Participated in professional development opportunities to stay current on educational trends and research-based teaching strategies for continuous improvement in practice.
  • Maintained detailed records of student attendance, assignments, and progress for seamless transition back to regular teachers.
  • Engaged parents and guardians in their children's learning process through regular communication and feedback.

Secretary

Citrus Animal Clinic
01.2020 - 02.2021
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Entered data into system and updated customer contacts with information to keep records current.

Education

High School Diploma -

South Florida South State College
Avon Park, FL
05-2018

Skills

  • Cash handling
  • Branch operations
  • Fraud prevention
  • Banking software
  • Safety deposit access management
  • Bank product sales
  • Business customer support
  • Vault teller operations
  • Teamwork
  • Compliance, banking laws, and regulations
  • Positive attitude
  • Customer service excellence

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of Four staff members.

Languages

English
Full Professional

Timeline

Retail Banker

TD Bank
05.2022 - Current

Substitute Teacher

Highlands County School Board
02.2021 - 05.2022

Secretary

Citrus Animal Clinic
01.2020 - 02.2021

High School Diploma -

South Florida South State College

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Jennifer Green